Life Time - Burr Ridge, Illinois

Devin A.

Yesterday me and my family were parked and were ready to come in to look at getting a memebership. We have been lifelong members at the orland Park location and recently moved for work so this location would be more convient. We went to park there was this lady who seemed to work there walking in the parking lot as we parked our car. She waited for us to get out of car proceeded to take pictures of us and our license plate and then ran back inside the building. I don't know if she was a manger or what. I politely asked her why she was taking photos and she would not answer. After that experince from what seemed like someone who worked there we got right back in our truck and left. I have never met staff that wouldn't even polietly ask what we were doing there if maybe she thought we were not supposed to be parked there. It seemed a little discrementory of and event and I will never come back to this lifetime. If simply parking and being a younger lesbian couple is alarming for this lady than I don't want any part of that community. Truly diheartenting. This lady was older with medium lenth brown hair and was dressed not in gym attire which is why I think she worked there. Shame because I love lifetime so much but I will never join this location.

Michael C.

Came in as a guest ,but realized I was at the wrong location for my guest entry. Dana was amazing and was very helpful. She gave us so much information and was patient with us throughout entire time. Thank you Dana !

chris J.

Dana at the concierge desk is one of the most welcoming, sincere and hospitable people I’ve ever met she greeted us in the morning with a big smile and was very considerate of my friends birthday on New Year’s Eve. You can always rest assured when you have staff members like Dana. Thanks again!

Dorian G.

Gym takes FAR too long to do anything. When equipment breaks they get rid of it instead of fix it. They have taken away good functional equipment and spent money, THOUSANDS, on useless stuff that doesn't improve health and fitness in the slightest. They absolutely refuse to replace the leg extension no one wants to use and get secone good one so good luck doing quad extensions without waiting. Meanwhile, its FULL of members who are wasting their time and just getting in the way. Don't come mon-fri due to laziness but insist on pretending they care about their health on the weekends. So if you come on the weekends good luck doing anything at all. Would not recommend joining here.

Jennifer L.

Kids academy is great, pool during the summer is so nice. Always events for the kids & family. Mary at the cafe is so helpful. Love Dana at the front desk!

Dusan B.

I have been coming here for many years. Staff is wonderful. Almost every morning, I get greeted by a lovely front desk lady named Nefa. Nefa has always been kind and helpful, and remembered my name right from the beginning. I recommend this place.

Tea S.

I’ve been using this gym facility since 2018.

Everyone is so wonderful here, and they pay attention to little details.

I appreciate that facility is always clean, well stocked on all the necessities, and classes that are included in our membership are GREAT!
My favorite is H.I.I.T with the trainer JUDY!

Make sure you stop by in their Lifetime Cafe, where they have fabulous shakes & smoothies!

Btw, gym has it all! Basketball court, sauna, indoor & outdoor pool, yoga studio, pickle ball fields, pilates, and 1 on 1 sessions as well!

There’s a kids academy for your little ones, so you can exercise while your kids are being watched by their “nannies”.

Definitely worth the price that you’re paying!

jordan H.

I have been to several LifeTime's in California, Illinois, Nebraska, and Colorado. Many of the new facilities such as Oak Brook IL, and Wheat Ridge CO, have a focus on lifestyle from a club approach offering high price amenities such as salon, Pilates or the exorbitantly overpriced personal training for $140 for a single session. Burr Ridge has a focus on family. This was the very first location I had been to as early as 2010 and the reason I joined LifeTime in 2022.

Burr Ridge is now an older location, and its age shows through the quality of workout equipment which has often seen heavy use and normal wear and tear and the cleanliness of the locker rooms. Burr Ridge shows a focus on family and is very welcoming to all ages. Their monthly due prices for couples, or students is affordable when compared to the other locations.

I had a negative experience where I was wrongly charged $140 for a PT session I did not book or authorize. I had not visited this location in over two years and was surprised to see a charge from the location. The concierge was respectful and helpful in attempting to resolve the discrepancy and assured me it would be reimbursed. Unfortunately, the concierge did not have the authorization to resolve the charge, and only the PT who charged my account could reverse it. The PT Ljubisha Nestoroski was rude and unforgiving for the situation over the phone and rather than work to resolve it, made accusations that my wife must have made the charge, and that it was "not my problem, the system shows what it shows" with regard to the ability to authorize the charge on his end. It took a week to resolve after contacting the PT supervisor, and was offered no compensation for the inconvenience. I have concerns for the ethical practices of Burr Ridge LifeTime's personal training services.

Outside this negative experience, I would have rated this gym 4 stars for its fair price monthly dues, amenities such as indoor and outdoor pool, and variety or quantity of workout equipment. I would still recommend this location to students or families. However, If you are looking to join LifeTime for the culture or premium amenities such as Pilates or PT, I would look to the other LifeTime locations.