Interact Travel - Green Bay, Wisconsin

Susann S.

As a Spanish teacher, I have taken 6 student trips (next week Monday will be #7!) with Interact, and all have been exceptional. Our smallest group was 3 students + 2 teachers, and our biggest was 22 students + 3 teachers. With Interact, I have traveled to Spain 4 times, (soon to be 5), Costa Rica once and Peru once. Each trip was carefully planned for the students educational experiences. The best part is that Interact is one of only a few student travel companies that offers homestays. This, in addition to their excellent customer service, is why I have used them for the last 20 years.

Stephanie E.

Two high schools in our district have been traveling together with Interact for our yearly Spanish-Speaking Country Trips for over 15 years (with a couple years off due to COVID), including trips to Costa Rica, Spain, Ecuador, and Guatemala. Interact is a trustworthy company who invests time in knowing who they work with abroad, from tour guide companies to school leaders to host families. There are always things that can happen when we travel that are out of anyone's control, but the Interact team does its best to get ahead of these and stay as informed as possible. They put the safety and experience of our students first and are readily available when issues arise to help us resolve them. We are especially thankful to them for helping us navigate a particularly difficult situation on our last trip!

Regarding trip planning, our voices are heard and our itinerary adjusted to fit our group's needs. We love that Interact offers programs that include a service project as part of the trip, which students always love. The trip price is reasonable considering everything that is included (flights, transportation, food, hotel, homestay, classes, guides, most excursions!). As far as the registration process, the required documents and payments are organized and communicated very clearly to the organizing teachers every step of the way.

Overall, Interact works hard to create an incredibly meaningful educational, cultural, and language experience for our students, which is what it's all about. We highly recommend and will continue to travel with them for future trips!

Jessica P.

Amazing company that puts the safety of students first! Always an educational moment, amazing experiences with them in Panama, Costa Rica 3 times, and Belize and Guatemala!

Kristy V.

I traveled to Costa Rica with seven students in June 2023 through Interact. We had a wonderful experience! From being picked up at the airport by the courier, to meeting and loving our guide, and having the best experiences with everything that Interact set up for us, I highly recommend traveling with them! Already looking forward to planning our next trip with them!

Dan W.

Our daughter was scheduled to go on a trip to Costa Rica through Interact Travel prior to the COVID-19 outbreak. As the travel date got closer and restrictions started popping up in other countries, our trip ended up being canceled for the safety of students and the workers and host families in Costa Rica.

Even though Interact was unable to provide us the services that we paid over $2,000 for, they have refused to give us a refund, citing their vague disclaimers about cancellations. This trip was not cancelled on a whim, it was for health and safety issues! Costa Rica even shut down incoming travel during the time that our kids were supposed to be there. Teenagers would have been stuck in a foreign country.

After months of negotiations and inquiries, Interact still refuses to give children back the money that they have scrounged and saved for over the last year. They offered a postponed travel date, but the kids are graduating and moving on to college...they can't do a new date.

Before you consider using Interact Travel for any of your student trips, realize that the "financially secure" and "small business" monikers are misleading at best, but have proven to be downright fraudulent in this case. Somewhere, our child's $2,000+ has been deposited for services that were not and could not be rendered, yet nobody gets their money back?

As a family of teachers, we are spreading the word to every school district we know about our experience to ensure that their students and parents will not risk the same experience that we have had. It really is a shame, because our district has done trips in the past that they were happy with, but Interact Travel is throwing all of that good experience out the window because they refuse to take care of the 25 kids who were going this year.

They pocketed $50,000 from our district this year with no resolution. Don't let it happen to yours!

Jana D.

am the parent of a high school senior in WA state whose class had a school-organized trip to Costa Rica this summer that was supposed to take place in June. Interact Travel cancelled the trip on their end, but are refusing to return the trip deposit paid to them in its entirety. Their handbook does not outline a cancellation policy where it is the company, not the customer who cancels the trip, but they are treating it as if we cancelled. They are not willing to offer any compromise other than retain the full deposit and offer a possible trip with them next summer, which they cannot guarantee will happen.

It is my first-hand experience that this company has decided to profit from the COVID-19 crisis by cancelling fully paid school trips and refusing to return the full deposit of $850 per student ( trip price was $2,450), citing vague refund policies in their handbook that at no time address a situation where it is the company that cancels the trip. Our group lead tried multiple times to reason with them but they have responded back incredibly slowly and not offering any real solutions, other than booking a substitute trip with them next year (if travel is even allowed then). How are graduating seniors supposed to do that? To take advantage of hard working families in this situation is disgusting. Airlines are refunding all fees that they may have incurred, so it is highly doubtful they are covering actual expenses of $850 per student. It is pure profit for them, and they should be ashamed. They claim to be a family-oriented business, with solid values. Yet, they are the only travel company I have dealt with that chooses profit over values in this difficult time, and not being willing to at least meet us in the middle and compromise for the sake of good customer service.

If you are thinking of traveling with this company, think twice. You can be next to lose money with them, like my family did.

Sheila M. M.

Truly feel there needs to be a class action lawsuit against this company for all the money they have received and not reimbursed for canceled trips due to Covid. They would not officially cancel my daughter's trip, however they were not able to fly into Costa Rica so the trip insurance we paid for would not pay as they said the trip was not officially canceled by Interact. Would never recommend this company to anyone. We will be suing!!

Renee P.

I haven taken 8 student trips with this excellent company - they are fantastic in communication, culture, professionalism, everything! So lucky to have found them and will choose them every time for my students!