Hyatt Regency Green Bay - Green Bay, Wisconsin

Felix O.

I had an absolutely fantastic stay at the Hyatt Hotel Green Bay! From the moment I arrived, the service was impeccable. The staff and management went above and beyond to ensure a comfortable and enjoyable experience. My room was exceptionally clean, spacious, and beautifully maintained—it truly made me feel like I was living in luxury!

Although I originally planned to stay for four nights, an unexpected work commitment required me to leave a day early. The hotel team was incredibly accommodating and understanding, which I greatly appreciated. Their kindness and professionalism truly set this place apart.

I highly recommend this hotel without hesitation. If I ever find myself in Green Bay again, this will definitely be my go-to place to stay!

L D.

Nice place, located downtown adjacent to convention center. Pet friendly, has an onsite bar and restaurant as well as a market and snack/coffee bar. Room Service available. We did not use the pool or exercise facilities. A bit dated but very clean. Gated parking lot, $10 per night. Super friendly and efficient staff.

Jason T.

Extremely clean rooms and hotel and amazing staff! Food is great and hospitality is second to none! A must stay! Mr. Pritchett and his staff are amazing! Don't forget to hit pub333 for a wonderful dining experience also! This place and it's staff will not disappoint!

Nicollette A.

Our stay was extremely subpar. The only pro to our stay was the indoor pool area. ||||Here were the cons: ||I spent 20 min for th check-in process. They did not honor the expedited check-in line for WOH Discoverist, Explorist & Globalist members. When I finally was helped, they acted like they didn’t have two separate line sections & that it was my fault for not falling into the main line. ||||Elevators are extremely slow. The only reason we didn’t take the stairs because it was so far from the elevator area & we stayed on the 8th floor. You may think it’s a silly thing to write about but if you stay there, you’ll see it truly is a nuisance.||||The thermostat does not allow for any personalization. The fan blew all night, making it such a dry environment. My children & I left with sniffles because of it. It seems as if the facility is pretty outdated. Carpets were in poor condition. Popcorn ceiling in full effect —how is that still a thing in the luxury hotels? ||||The worst thing is that the noise level at night is extremely disruptive. Close to 11 PM, there were drag races occurring outside. It made it difficult to put my young kids down, let alone settle in myself. When I contacted the front desk that evening, they offered to switch our room &/or send up ear plugs (which was super accommodating, I will acknowledge). In the morning, when I went to get my two free water bottles of the day, the attendant asked how my night went. I mentioned the noise level, & she said that it is a regular occurrence, and that I should call the non-emergent Green Bay Police department, if it were to happen that following evening. It seems silly to put that responsibility on the customer. The front desk should call Green Bay PD themselves.||||We stayed at this Hyatt as a stay-cation but don’t think we will return. For close to 20k points redemption, it was not worth it. I had high hopes for this Hyatt Regency but you’re better off using points for other Hyatts.

Myracle S.

Worst experience ever and I used to love this hotel. No more breakfast included with the stay as advertised. Only for top tier members and my kids were so excited to eat. The toilet ran all night and the a/c wouldn't stop running and everyone became sick because it was freezing.

Sam V.

My friends and I booked this hotel because the rooms looked big enough for each of us to have a place to sleep and not have to share. Myself and two other girls. The parking lot is lacking on spots terribly! We also didn’t know that guests have to pay an 10$ to park there after your hotel cost. The front desk folks were kind and did already have the extra pillows and blankets that were requested. The elevators are very small and always trying to close on you before you can even get in them. They are also incredibly slow moving. The room was big but the bathroom was very small. Though has the basics so that’s what matters. Just hard to dress in after showering. The pull out sofa was so thin you could feel the metal bars under you. It was very painful and had to be fixed by adding couch cushions on to the mattress. But do able after that. We did go to the pool that advertised adult only swim from 10pm-12am. Someone did come in and mention but did enforce it until 11pm. Adult only swim was a big sell for us as we didn’t want to splashed and have toys tossed at us. But again it was doable after the children mostly left about 10:30. Over all it’s not worth the cost in my eyes to struggle to park, have a terrible sleeper sofa and have extra parking fees tacked on in the end.

Shannon

Positive: The room and the staff were great. We had went for our 4th year anniversary and the staff had signed a card for us along with some extras in our room and it was beautiful. The entire staff went above and beyond to make our experience beautiful. Negative: No

Tracie C.

We were with a large convention so I understand some of the issues, but had issues with one of our reservations when we called and added a night but when we got there they said hotel was full. Had to wait 20 minutes for pool towels. Plus took until 7:40 pm for a couple of our rooms. Two rooms were missing blankets for pull out couch and they finally brought a blanket at 12:40 am to the wrong room of ours.