Totem Hotel and Suites - Valdez, Alaska

Totem Hotel and Suites is a well-known establishment that offers excellent accommodation and cottage rental services. The hotel is located at Address: 144 East Egan Dr, Valdez, AK 99686, making it an ideal location for tourists and travelers visiting Valdez, Alaska.

One of the standout features of Totem Hotel and Suites is its commitment to creating an inclusive environment for all guests. The hotel is LGBTQ+ friendly, making it a welcoming space for everyone.

Totem Hotel and Suites offers a range of services that cater to the needs of its guests. The hotel specializes in providing Hotel, Cottage rental services, ensuring that guests have a comfortable and enjoyable stay. With 311 reviews on Google My Business, the hotel has an impressive average opinion: 4.4/5, reflecting the high-quality service and accommodation that it provides.

The hotel's location is a significant advantage, as it is situated near several points of interest. Guests can explore the beautiful natural surroundings of Valdez, Alaska, and take part in various outdoor activities, such as hiking, fishing, and skiing.

Totem Hotel and Suites has several noteworthy features that make it an excellent choice for accommodation. The hotel offers comfortable and spacious rooms, equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and coffee makers. Guests can also enjoy the hotel's on-site restaurant, which serves delicious meals made with fresh, locally-sourced ingredients.

The hotel's staff is another highlight, as they provide exceptional service and are always available to assist guests with any questions or concerns. They are knowledgeable about the local area and can provide recommendations on things to do and see during a guest's stay.

Reviews of Totem Hotel and Suites

Frank T

This property was very clean and modern. Everything worked well, including the heat and free WiFi, and the rooms were large and comfortable. Beds and pillows were crisp and clean, and conducive to a very good sleep. Bathroom is spacious and extremely clean. Property is well located near the waterfront, although there is really not much to the town at all. Reception areas was very clean and bright, although staff was somewhat "formal", but not unfriendly. Breakfast was included and is probably a step above the "normal fare" you find in the main hotel chains. We would stay here again.

DayTrip59014807357

Rooms are clean nice and modern. Shannon the housekeeper does a great job to make sure you are comfortable during your stay cleaning. Beds, pillows and linens are comfortable. Front desk staff are helpful. Great stay while I was in Valdez for work. Will definitely request with my company in the future.

Matt Krause

2/5

Priced like a 5 star hotel and it's really not. In any other city a king room in a new hotel would run around 250. This was 400. No hot tub, which was weird, especially for the price. Adjust the tension on the doors!! They slam so loud! You just need to remove the pin and grab an Allen wrench to soften the close. Check out room 221. It closes beautifully. I adjusted it myself. Tv is small and rooms feel like a hospital. Needs some local touches and artwork. Nice hotel overall but not for the price.

Amir

1/5

The facility is newer, and this is supposed to be the best one in Valdez and it very well may be, however:
1- No house keeping even if you request, I asked for it twice. And we stayed 3 nights and no one came to clean the room or even take trash out etc.
2- The shower and the facets and fixture are flimsy and function only at best. The inside structure is cheaply made.
3- They give you the smallest shampoo or soap no matter how long you stay or if it's just one occupancy or a family. So bring soap I guess, no house keeping to refill.
4- They are extremely stingy with breakfast. Most items are finished by 8 and dirty dishes are piled up. They are slow to refill trays. No fruits. No one to clean up the dishes guests themselves bus to the containers. And they have two large signs not to take food out which is quite presumptive and rude. While there is not enough food to go around on busy hours for breakfast itself.
5- Staff are not trained as other reviews have mentioned for hospitality service. No one is in the mood to answer questions or talk or smile?

Steve Parkinson

5/5

This is the nicest place to stay in Valdez. Clean, comfortable rooms, passable gym and a pool. Good Internet service. Friendly, helpful staff. I stay here for business one week a month. My only negative comment is they only change towels once a week. I'm not sure if this is normal or part of my company's contract though.

Steve S

We had stayed at the Best Western before, when we decided to stay longer. They suggested the Totem. It is a bit more in price. But it was probably the nicest hotel I stayed in Alaska for the price. The breakfast was one of the better breakfasts, except the coffee was weak. Breakfast had a good selection of items. The hotel is located in the small walkable downtown near the harbor. The hotel is cleaner and new. I think hotels in Alaska have to be half a different standard than hotels in the lower 48 states,,parts of Canada and Europe. Alaska is a wild place that is harder on everything. It is a good hotel and if I came back I would stay here again.

Deborah B

Newly remodeled and clean. Hotel staff very friendly and attentive. Good location and spacious rooms.breakfast buffet was good and there was always coffee and water available in the lobby. |The view out of the front lobby is spectacular. Would recommend

Hai Winrauke

3/5

Hotel is nice & located well. Service is horrible. They don’t service the room at all. We need extra towels & asked to go to the front desk to pick it up. Needed some advice on activities and so…. They do not communicate, smile, or want to have any contact with their guest. Breakfast is like continental, fair breakfast But, if one wants to make sandwich or so for latter on , he cannot. Even if you do not eat any breakfast you can’t take out nothing with you. Only 1 washer and dryer in the hotel.
Best western is the way to go!!!