Xfinity Store by Comcast - Centennial, Colorado

Xfinity Store by Comcast, located at Address: 8222 S Yosemite St Suite 110, Centennial, CO 80112, United States. is a well-known provider of various services. With a phone number of 8009346489 and a website of Website: xfinity.com, this business has established itself as a leader in the industry.

The specialties of Xfinity Store by Comcast are vast, including: Internet service provider, Burglar alarm shop, Business-to-Business service, Cable provider, Mobile Phone Shop, Security system supplier, Telephone company. With such a wide range of offerings, it is no wonder that this business has become a one-stop-shop for many customers.

In addition to its services, Xfinity Store by Comcast also offers on-site services and is wheelchair-accessible, making it a convenient and inclusive option for all customers.

When it comes to reviews, Xfinity Store by Comcast has received a respectable Average opinion: 3.5/5 from 758 reviews on Google My Business. This indicates that the majority of customers have had positive experiences with the business.

Overall, Xfinity Store by Comcast is a reliable and comprehensive provider of various services. With its convenient location, wheelchair-accessibility, and wide range of offerings, it is an excellent choice for those in need of a trustworthy and inclusive business. For more information, be sure to visit the business's website. Don't hesitate to contact them today

Reviews of Xfinity Store by Comcast

Matthew Transue

5/5

I dropped in to check on upgrading my Internet equipment and speeds. Truly a speedy process. As soon as I walked through the door I was greeted and assisted. The whole process took perhaps five minutes. Who needs to wait on hold when you can do this?

Carey Madsen

1/5

SCAMMERS. Buyer beware. They offered me a new TV and internet plan, sent me the channel listing with hundreds of channels and then cut off all the channels except for local TV and claimed that is what I purchased, despite the fact that I have documentation that is not what they offered me. why would I spend more than $100 to BUY local channels that you can get for free? I've spent more than 2 hours on chat with them and they won't honor what was offered in writing nor will they return me to my previous plan. Watch out before signing up they do not honor their offers.

Ryan Priddy

1/5

Absolute scam with the Flex box. I was told this was free and when I moved to a new location I was charged $120 because I did not return this box. This is not listed as equipment anywhere on my profile, this is not listed under my plan summary. I legitimately have no idea why a company would do this to a customer just to scape a little more money out of them.

Fayez Alnaber

1/5

I had a terrible experience at the Xfinity store in Centennial. I went in to ask about a sudden increase in my monthly bill, and the employee, was unhelpful and dismissive. When I asked simple questions about promotions and account options, he accused me of attempting fraud, which was completely unnecessary and insulting. I was simply exploring my options as a customer, and this behavior was unprofessional and disrespectful. Xfinity should train their staff to treat customers with respect. Very disappointed and considering canceling my service.

Daniil Gavrilov

1/5

I had to half my speed in order to keep the same price. For 3 years now I paid $75 contract for 1G internet. Now it's halved for almost the same price. You had to ruin my day. 1 star deserved. GG.

Joshua Nelson

2/5

The employees at the location are great. Friendly, and exchanged a router for a new one without any hassle. However, that brings me to the reason for this review. My first router displayed a blinking orange light. After hours in “chat with an agent” (because god forbid they even give an option to speak with a human being) I was told it was most likely a router issue. So I exchanged it for a new one very easily (the good part). The new router is doing the exact same thing. I was advised to schedule an appointment with a technician, so I did. I moved some plans around and waited for the technician to knock on the door, only that knock never came. I then received a message through the Xfinity app saying “sorry we missed you! Reschedule your appointment?” with an attached picture of my apartment number…..the technician literally walked up here, snapped a picture, and left without knocking on the door a single time. I know they didn’t knock because my dog would have alerted as he ALWAYS does. The tech probably uses early appointment times to get a free 50 minutes of down time before they head to their next appointment. So, naturally I call to setup another appointment for tomorrow…yet another day ruined because of switching plans around. How much is 2 wasted days of my time worth to Xfinity? $10….yup, thanks for the “credit.” This is not an issue on my end, as many other units in my building have working WiFi, this might just be bad router #2? This company needs to get their stuff together.. highly unprofessional.

Kelly Kogel-Roe

3/5

I was at Xfinity to return equipment. I waited approximately 25 minutes and was sitting with 3 other people who were there for the same reason. My review would be lower but I can't overlook the fact that I was greeted immediately and the rep provided excellent customer service.

Rose Riot

1/5

So the lady who setup my account over the phone spelled my last name wrong. And when I called back, the lady who attempted to fix the mixup had me "make myself an authorized user" on my own account. Therefore, I can't even activate our sims, nor have total access to my own account. I can't figure out what email she put me under because apparently it's not the one I gave her. I was told to go to this store to pickup my modem & fix my account issue. The lady said "just show them your ID & they can straighten it out". Well, they didn't. They acted like I was crazy for asking them to do some technical troubleshooting or update my account info. Which they should be trained to do. Now I'm waiting on a 45 min estimated wait call back. Bad first impression with my closest store & the Xfinity company in general.