Village Laundromat and Dry Cleaning Services - Moultonborough, New Hampshire

Alex

Went today 3/29/24.. god I hate this place. The machines only take their special cards, which cost $1, and the only way to load the cards is with cash. Today the machine was not working and would only accept $1 bills. Get a new system already. A room full of empty washing machines and no way to use them. There is no attendant and no number to call for assistance. Try the place in Meredith on 104 for better service.

Janet C.

On our motorcycle vacation from Texas. It's laundry time and went to this Laundromat. Nice and clean. Nancy was amazing! She showed us the ropes. Need $1.00 for a card to load with money. . cash only.

Fred L.

Great place to get your laundry done. Does wash and fold - sheets, duvets, blankets, etc. reasonable prices. Reasonable times. Reliable. Also does drop off for dry cleaning.

Caitlin M.

so for starters, the only reason i can think of for the way this service went is that they must have thought i was a tourist and they would never see me again. this was unacceptable either way.

i brought some basics in for wash dry fold. they told me they have two pricing options for same and next day. good to know, but i’m the type of person who comes once a week to drop off and then pick up because i USE this as a regular service. so i told them no rush. dropped off on friday morning and came back on monday afternoon, which is their end of the week as they are closed Tuesday and Wednesday according to their hours on google. write your name and number and we will call you, but they never did. very short and lackluster customer service, but none of that even matters to me as long as my laundry is perfection when i pick it up.

at pick up they had some trouble finding my bags and bins. i dropped off some bedding and went home.

immediately the experience went down hill. the clothes were haphazardly folded. some items were inside out. somethings should have been put on a hanger instead of balled up in a bag. laundromats still have hangers right? for dry cleaning and wash/dry/fold services? i mean maybe not because they folded and balled up all my dresses too. the underwear and socks, unfolded and not matched and rolled into a literal ball. they folded most of the bras so maybe they just stopped half way? and forgot to revisit it to finish in the almost four days my laundry was there. and everything. every. item. horribly wrinkled or terribly folded. so bad that it has defeated the purpose of the $44 service because instead of being able to take them out of a bag and put them in a closet or dresser and trust that they will be reasonably wrinkle free and ready to wear, i now have to steam and REDO my laundry.

the towels weren’t uniform in the way they were folded.

nothing smelled clean. there were remnants of something tacky one item.

and some of my bras never returned. stolen purposely or misplaced? either option is not satisfactory.

when i went back to pick up the bedding i dropped off i talked to the associate who called the manager and they offered to do my laundry again free of charge but at this point, why would i ever hand over my laundry to the place again? clearly, i can’t trust this service to be completed at this location.

Brigitte T.

Very clean place and friendly staff. If you plan to do your own laundry, some machines accept cash but most of them use the laundromat’s prepaid card. You need $1 (cash only, no cards or coins are accepted) to get prepaid card in order to add money. There is an atm machine inside and the staff is able to provide change. Make sure to only put the amount that you plan to use because you it will stay in the card. I’m not sure which other laundromats use the same system. $4.95 for a medium load wash (17 mins/load) and $0.90/8 min to dry (I used 24 mins on high heat to dry clothes that included 1 towel). You can also purchase laundry detergent with the prepaid card. There are about 6 chairs inside and a couple more seats outside. If you plan to wash kids clothes with food stains (like I did), you will definitely need stain remover to get them cleaned.

Peter P.

It is spacious, but when I arrived most all the machines -- though not all -- were taken up by the laundry service, and a number of machines were out of order. That said, once I found a large washer and managed to get up to speed on the card service, things went very smoothly. The machines themselves, Girbau, a multinational Spanish company, I was not familiar with, but they are no doubt reputable; laundry services is this company's business. (I did some Google searches.The company has an interesting history.) I purchased a 10 dollar card, and this was enough to get me through the wash, $7.95 for a large machine (about 25 minutes) and 2 dryer cycles ($.90 per cycle). This was adequate for most of my load, what remained I could easily air dry. The manager on duty was very friendly and helpful. There is loads of reading material. I didn't inquire about WiFi, which some laundromats have now. All in all, a very good experience. I would use this laundromat again.

Margarat N.

Love this place. The staff (who are the heart and soul of this place - give those gals a raise!) are friendly and always ready to help folks navigate the card system, and the machine are always clean. They do a lot of camp and rental laundry so it might look overwhelming to new folks, but as a summer resident I rely on this laundromat and it's personal touches.

Cynthia T.

My family was visiting the area and dropped off multiple loads of laundry. It was all finished quickly and the price was very affordable. They even accommodated special sensitive skin detergent. Everyone was so nice and friendly, would definitely recommend!!