Anytime Fitness - Fond du Lac, Wisconsin

Jody H.

I had a great experience at this club when Linda was managing it, but unfortunately, things went downhill after she left. The owner is now requiring members to pay more for training and sign a new agreement—even after being committed for two years. The biggest issue, though, is the nightmare of canceling a membership.

The club’s policy forces members to mail (not email) a written letter to ABC Financial with a 45-day notice. I mailed mine on February 19th, and after multiple follow-ups, they finally responded on March 11th to confirm my cancellation—nearly a month later. ABC Financial repeatedly told me that this is the owner's requirement, which makes it clear that the process is intentionally difficult to discourage cancellations and keep collecting fees.

I strongly advise against signing up at Anytime Fitness in Fond du Lac, Seymour, or Brookfield, as they are all owned by the same person and have identical cancellation policies. If you're considering joining, be prepared for a major hassle when you try to leave.

The only positive experience I had was with Tyler in Seymour—he genuinely tried to help but was limited by the owner's policies. I'm relieved to be moving on to a gym that values its members and makes canceling a simple, transparent process.

I’ve noticed a pattern of negative reviews being met with defensive responses from the owner, which only reinforces my concerns. Also, the sudden influx of five-star reviews seems suspicious—make of that what you will.

Editing to answer reply from owner:
I'm not surprised at the reply, I was waiting for those exact comments. Every reply says we are all friends with the previous manager and she up and quit, but it doesn't talk about how badly she was treated and we saw it at the club, if that what helps you sleep at night instead of realizing you need to fix things, then that's too bad and I wish all your staff good luck.

Sunny

I've popped into this location a few times while in town for work, and it's been a solid experience each time. The place is clean, the equipment is arranged in a simple, open layout that makes everything easy to access, and I never have to hunt for weights because they are always racked properly. Bonus: The vibe here is super chill—this isn't my regular gym, but I always feel comfortable when I visit.

Holly S.

Do not recommend. I have had multiple gym memberships at various gyms in town and this is one I recommend the least. Cancelling is the biggest hassle, they purposefully make you send a letter to ABC Solutions Inc. that you would like to cancel, instead of having the option to cancel the membership directly at the gym allowing the manager to cancel it right on the iPad they use. Very disappointed in my experience. Can't wait for my membership to be done and this process to be over!

(edit in response to gym owner)
I am not misguided, misinformed, nor the only one having this problem according to other reviews. I called customer service and was told directly that Anytime Fitness gyms chose one of 2 ways to cancel (1. At the gym on the iPad or 2. ABC Financial) This gym in particular has the ABC financial, therefore, making it more difficult to cancel. It's a pain, and a shame that it takes this long of a process to cancel a gym membership. Not happy and still do not recommend this gym to anyone!!. If you are looking for a good gym in town I recommend Legacy Training Labs, a small owned, fantastic gym with all new equipment!

Eli N.

Really enjoy coming everyday. One of the biggest things for me is my busy schedule and being a member has allowed me to workout whenever is convenient for me! The owner occasionally drops by me and ask me how I’m enjoying the gym and if he can do anything to make it better. I appreciate that he voluntarily wants to make the place better for everyone. Highly recommend getting into gym and start hitting your fitness goals this year!

Kira C.

If you’re looking for a gym that has it all, this is the place! The facility is clean, well-maintained, and equipped with plenty of cardio and weightlifting machines. There are two fully functional showers with hot water. The new club director, Jeremy, is knowledgeable, friendly, and approachable. Highly recommend—I’ll definitely be back!

Windy W.

I had an amazing trainer, Linda. I worked with her for over a year and lost 30 pounds! She quit and the new manager, Jeremy said there was only 9am-noon sessions available, I work until 3:00 so I asked him to cancel the training sessions. The last training session was 1/3/25z When the $40 was taken out again 2 weeks later I decided to cancel the entire membership. I followed the ABC Fitness cancellation policy (45 days)and they told me that the training sessions were never cancelled. I have an email from Jeremy stating the sessions were paid in full and that I would no longer be charged 1/24/25 but I WAS charged AGAIN on 1/27/25. I contacted the regional manager, Tyler and he said the owner said it was a 30 day training session notice but that I would no longer be charged. 2/11/25 they took more money out of my account! This is a complete SCAM gym! I had to cancel my card! Stay away from this place…they are lying or idiots! Either way, I can’t see this place being open for much longer. Everyone I talk to has another story just like this!

Linda D.

Equipment is so outdated. No hot water for months. Heat is a joke. Keep getting told the heat is a building management problem but that’s no answer when the owner himself is aware of the issue and keeps saying it will get fixed when I have the money. The owner never brings in new equipment just puts a bandage on the old equipment. He is not a very good business owner if he can’t update the equipment. Another member broke a set of dumbbells and his answer to replacement was to buy a pair on Amazon that was the cheapest set you have ever seen.This is the MOTHER who also has the same name. I have never worked for Anytime nor would I. I was a member who had personal training at this gym and several times I had to wait for my trainer who yes is my daughter while she was getting yelled at by the owner. I am retired and went to this gym because my daughter recommended.

Roger

There's no hot water for the last month plus cheap owner don't fix it also gave me a phone number to call to cancel my membership the number I called had no record of my membership I contacted my insurance company and they are going to cancel it what a crappy business don't join. The owner said it's a building issue not his problem if there's no hot water well get the water heater fixed so it is your problem what a stupid answer it's not the buildings fault that there is no hot water