AAA Milwaukee S - Milwaukee, Wisconsin

Meghan A.

Triple A as a whole is absolutely horrible. My father had initially got me this in 2007 and it was great but now over the last few years it has gone downhill.

I had to wait over eight hours for a tow as companies continued to cancel repeatedly. I would call AAA and ask the status and they would tell me someone was assigned only to find out the company assigned had no clue who I was when I called. I had no one show up for another tow I had requested months later.

What is the point of paying for absolutely horrible service? The best thing that came out of it was I got the number of a towing company who will help me if I ever am stranded again.

I can't even cancel my membership and get a refund for what won't be used because they don't allow a cancellation in the middle of membership. What a joke!!! I do not, DO NOT, recommend AAA for any roadside assistance. Get an insurance company that adds that feature to their insurance.

Aryana A.

Racist customer service! It would be beneficial to vet who you allow to make service calls. My boyfriend (who is white) called Triple A to help with a flat tire and the guy who came to help was fine up until he repeatedly dropped the n word to him referring to the black people at the gas station we were at. Absolutely disgusting.

glenda H.

We planned a trip through them we haven’t gone yet but it was fairly easy I’ll update the post when we arrive back the booking was through first impressions.

vicki S.

Took off work early on a Friday. Drove a half an hour each way. Used my time and gas to get there. Called in advance inquiring about IDL. Was told to just go in no appointment necessary. Showed up with all the paperwork filled out an hour before closing and was told I could not get one because my trip isn't for another 6 months and they only have 10 IDL available and someone might come in tomorrow and need one. Which they are closed Sat and Sun so no one is coming in to get a IDL. If I can just walk in and don't need an appointment why is it my fault you only have 10 left. This is the time I allotted to complete this task. Why do I have to be denied because you have poor inventory management of your supplies. The customer service was horrible here. Power play. It was about the number you had not the date of the trip. Not my problem if you don't have enough for everyone else that MAY come in. I am here now provide my service I am requesting rather than saving the IDLs for someone who MAY come in. Not my problem. Rude.

Reviewer

The website ain’t helpful I suggest going into your local AAA business

Terra D.

The customer service was great also I had to buy a new battery and the gentleman that serviced it was very efficient and PERFECIANAL !

Danielle B.

Awful auto insurance if you actually need to file a claim. The auto body I have my car currently stored have heard from the insurance company once in the almost 2 MONTHS it's been there. It's extremely difficult to get a person on the phone, or a return call from messages left. The auto shop guy said he had never experienced this before with an insurance company. He said he's gotten pretty much all of the information from me, not AAA. I have never had such an appalling experience with any insurance company. 2 months! That's 4k in storage fees. I couldn't get it out of there if I wanted to due to the storage fees. Those fees only accrued to such a high price because of the insurance delay. F you Chantelle, pick up your GD phone and learn how to return a message! Completely unprofessional. As soon as this traumatic endeavor has concluded, I'm finding new auto insurance. Don't make my mistake, look elsewhere for auto insurance!

Caleb O.

Incredible experience. I walked in, was instantly helped, had my picture taken, and walked out with an international drivers license in hand within 15 minutes. Thanks to the great staff at this AAA!