The Spoke 'n' Word: Bicycle Repair & Advice - Colebrook, New Hampshire

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Introduction to The Spoke ‘n’ Word

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For cyclists seeking expert assistance and comprehensive bicycle services, The Spoke ‘n’ Word stands as a premier destination. Located in Colebrook, New Hampshire, this establishment has cultivated a strong reputation for its dedication to quality repairs, insightful advice, and a genuine passion for the cycling community. It’s a place where riders of all skill levels – from seasoned veterans to those just beginning their cycling journey – can find the support they need to maintain and enjoy their bikes.

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Location and Contact Information

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The Spoke ‘n’ Word is situated at 10 Spring St, Colebrook, NH 03576, United States. Accessibility is prioritized with a convenient free parking lot and ample on-site parking, ensuring a hassle-free visit. Potential clients can easily reach the shop by calling Phone: 6032371613. Furthermore, a wealth of information is available on their website: Website: thespokenwordbikeshop.com, offering details on services, products, and upcoming events.

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Specialties and Services

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The Spoke ‘n’ Word specializes in bicycle repair shop services, offering a broad spectrum of support. Their expertise extends to a wide range of bicycle types, including road bikes, mountain bikes, hybrids, and electric bikes. They provide meticulous maintenance, component replacements, frame adjustments, and comprehensive overhauls. Beyond standard repairs, they cater to specialized needs, ensuring that each bicycle receives the attention it deserves. Notably, the shop also offers spin classes and deep tissue massage, extending their commitment to the overall well-being of their clientele. This holistic approach underscores their dedication to fostering a thriving cycling community.

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Customer Feedback and Reputation

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The Spoke ‘n’ Word consistently receives positive feedback from its customers, as evidenced by its impressive 36 reviews on Google My Business. The average opinion is 4.9/5, reflecting a high level of satisfaction among patrons. Customers frequently commend the shop’s knowledgeable staff, particularly Jonathan and Amber, who are recognized for their helpfulness, expertise, and genuine commitment to customer satisfaction. Many describe their interactions as ‘trail angel’ moments, highlighting the exceptional support provided during challenging situations, such as completing long-distance tours. The shop’s reputation clearly indicates a commitment to providing outstanding service and building lasting relationships with its customers.

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Key Features and Considerations

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• Appointment Required: To ensure personalized attention and efficient service, appointments are generally required. This allows the team to dedicate the necessary time and resources to each repair or consultation.

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• Free Parking: The provision of a free parking lot removes a significant barrier to entry, making it convenient for customers to visit the shop.

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• On-Site Parking: On-site parking further enhances accessibility, particularly for larger bicycles or those requiring more space for maneuvering.

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• Expert Advice: The Spoke ‘n’ Word isn't just a repair shop; it's a resource for cyclists seeking guidance on bike selection, maintenance techniques, and riding strategies.

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• Community Focus: The shop’s organization of group rides suggests a strong commitment to fostering a sense of community among local cyclists.

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The shop’s ability to cater to a diverse range of needs – from routine maintenance to complex repairs, and even wellness services – positions it as a one-stop shop for all things cycling. The positive customer reviews consistently highlight the shop’s friendly and knowledgeable staff, its convenient location, and its commitment to providing exceptional service. Whether a rider is preparing for a competitive race, embarking on a leisurely weekend ride, or simply seeking to maintain their existing bicycle in optimal condition, The Spoke ‘n’ Word offers the expertise and support needed to achieve their cycling goals.

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"summary": "The Spoke ‘n’ Word is a highly-rated bicycle repair shop in Colebrook, NH, offering expert service, advice, and a welcoming community atmosphere, with an average customer rating of 4.9/5.",
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👍 Reviews of The Spoke 'n' Word: Bicycle Repair & Advice

Jill H.

5/5

Great help w bike repair! Above and beyond to help us get back on the road to complete our tour. They were like trail angels! We are grateful for their services, resources, and expertise!

Marcos M.

5/5

You won’t find a better all-around bike shop. Whether you need advice, bike repair, a new whip, get fitter with spin classes or a deep tissue massage, Spoke’n Word has it all! Jonathan and Amber are the best. Can’t wait to join them for a group ride next year.

John A.

5/5

Amber saved our ride by helping out with a shredded tire replacement. I am so impressed with their helpfulness and community commitment. Thanks again so much for going out of your way.

Amy L.

5/5

My favorite shop in the North Country! Great selection and the owners are fantastic!
Sound advice and very fair repair prices.
They also host area group rides, so if you want some company, let them know!

Andy P.

5/5

Jonathan provides great customer service. We brought in 5 bikes for service and he completed theor tuneups ahead of time and we’ll below the cost we expected. He could have recommended extra work but tackled everything on our list at a really fair price. His service is why we keep coming back!

Timothy R.

5/5

I happened to be passing through Colebrook when I saw their sign, and recalled that I needed a couple of tubes to finish up a weekend project. What a fantastic little shop! Jonathan was personable and welcoming. His love for the sport shines through. For a small family operation, they have an amazing selection of stuff, and the prices are fair. It's good to see someone who loves old-school rides as well as the latest and greatest carbon fiber! Thanks, my visit was a high point of my day.

Paul L.

5/5

Jonathan runs a great bike shop. The prices are very fair and he sees to it that your needs are met. I never get the feeling that he's just trying to make a sale...Rather he teaches you about bikes and biking. Worth the drive if you need a great bike shop. Also, the group rides are a blast.

Josh G.

5/5

Nice selection and good price ranges for anyone looking for a quality bike. He's very knowledgeable and enthusiastic.