Newport Hospitality Group - Williamsburg, Virginia

Nakida S. P.

working for Newport was amazing at first. I loved loved loved my managers, Kandis and Tim. I went on leave before Kandis left due to a health issue and when I wanted to return I learned my managers were gone.
However, I reached out to the VP of the hotel Warren Coore to ask how can I be added to the schedule and he told me he'd get back to me and after some back and forth i learned that a GM I never met fired me without without notice. I guess Mr. Coore didn’t realize that I worked 6-11pm on JULY 29th and was paid August 9th. So Warren is not forthcoming about who actually fired me. Fun fact, Warren is related to my children. So if he went as far as exposing that information then I know for sure he knows about my work ethic. My issue is, I always showed up to work and worked extra hours if needed while still working my full time job with no complaints and again Warren is aware of this. I ended up receiving a call from someone named James who had no idea what was going on. He stated July 29th a GM terminated me without notifying me because they hadn't heard from me which isn't true because again I worked my 6-11pm shift that day. He asked for screenshots of proof that I reached out but never said where to send them. After speaking with James, Warren and even Liz at Newport I feel like I’m done. What they don’t know is I keep records of everything. I also know from my small interactions with the new manager James that his attitude is going to cause more people to quit. I spoke with some of the current co workers and no one’s happy. I appreciate Liz for trying but James made it clear he’s not giving me my actual job back he got an attitude when I said I worked 5 days and said he can only offer me 3. He came out the gate rude and unhelpful. Liz had to force him to help and then Warren had to force him to adjust the training schedule. Who wants to work for someone like that? I was told he’s tryna clean house and get rid of all of the old employees which is absolutely unfair because people have bills to pay but in true Newport fashion they keep putting people in charge that do whatever they want. I'm disappointed with how that hotel handles people and they wonder why there's a revolving door. After they fired Tim the hotel went down real bad and they know it. We had to deal with water bugs in beds, roaches in the kitchen, no real security so I’ve been threatened by guest on multiple occasions, there’s drama with guest overnight and even guest from the hotel across the street oh and let’s not forget the dirty hotel sheets .. ultimately we still did our best to make the job enjoyable and Tim and Kandis did a great job with that until the staffing changed.

and yes that's a photo of a GUEST showing me a photo of the waterbug in his bed.

I will make sure I find another way to make money instead of trying to go back into a situation when it’s clear management is unhelpful and nasty.

A. H.

I’m staying at the Fairfield Inn and Suites Charlotte Matthews NC I have had a horrible stay due to being discriminated against due to my service animal. I’m not allowed to get breakfast or coffee. They totally berated me and have disregarded the ADA guidelines. They asked for paperwork, called me a liar, reported that I am suppose to have my dog wearing a service dog harness. Also told me to tie my dog up to the dining room table. This company has totally violated my rights.
I have contacted Marriott, Newport Hospitality Group, and Apple Ten Hospitality Ownership Inc.
Nobody will acknowledge or correct their blatant disregard of the law.
If you are a disabled patron spare yourself the heartache of being discriminated against.

Michelle W.

14 years of working with professional dedicated team members! Come join an award winning team!

Sonya B.

I always have a great day and the staff is amazing

Terry S.

Atiakay R.

Desean B.

Sonya B.