J&M Towing & Recovery - Hopkinton, New Hampshire

Brandon B.

I was broken down on the side of the road. Not only was this company quick to respond, super.fast responce time.
They explained the process and rates up front. Got my car out of a dangerous area within minutes. NO DMAGE no issues. Very professional and knowledgeable. Dangerous snowy night and dangerous conditions. Glad I called a professional Top notch service..

Lex L.

Alex was very professional, very kind, and super helpful during what felt like a huge mess. Met me at the hopkinton shop, was very clear how the process worked and had me out in less then 10 minutes. Much better experience than last year with another member, keep up the great work!

Lester M.

staff were professional and well trained. Our vehicle was in a ditch at a angel that almost caused vehicle to roll over. J&M equipment was brand new and easily removed our vehicle without any damage to the car. We were very pleased during the entire incident and would highly recommend J&M Towing & Recovery.

Zoe B.

Thank you for all the help! Very nice guys, good customer service

Cory C.

Fair prices on towing, a little on the higher end but as the saying goes you get what you pay for, these guys are very thorough in making sure your vehicle is safely loaded up and dropped off. Down to earth staff who will work with you financially (which is rare in this day and age). Down to earth family owned local business, Would recommend.

Nancy C.

Police required me to use this company after an accident. I authorized them to release the car to the repair shop covered by my insurance. After about a week and a half, I called the shop, and they hadn't received the car yet. I called the insurance company, and they told me that J&M was refusing to release the car to them because they decided it was totaled, and they wanted to take care of it.

The rep also told me that they were charging OVER FOUR THOUSAND DOLLARS, for a tow of less than a mile and ten days of storage, and there were that many days ONLY because they refused to release the car. The delay is also causing me to worry that I won't have a car when my rental car coverage is up at the end of the month.
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Even though my insurance company will pay the charge, I am fuming at the thought of this behavior. This is why insurance rates are so high, because immoral people and companies bilk the for as much as they can.

Taylor W.

My family and I were traveling home from a Bruins game when our car suddenly died. Not being from the area, we had no idea what to do or who to call. We called about 5 tow companies prior to reaching J&M. Their customer service from the get go was far superior to the conversations we had with anyone else. They came in a timely manner and Matt who was our driver was wonderful. The company even assisted us with finding a hotel to stay at since our car obviously wasn’t getting us the 179 miles back home. 10/10 would recommend to anyone else who needs towing services.

Samantha D.

This is the most disrespectful Towing company I have ever dealt with. Between breaking my tie rod on a tow when the car was DRIVEABLE before they towed it and un driveable after they dropped it off.. Not to mention how absolutely rude and unpolite people you could imagine speaking to. Over charged me for a tow and then argued with me it should have been more even tho they ruined my vehicle when there was nothing wrong with it before Towing it. One part owner agreed to the damage and was reasonable to work with but then the other part owner used vulgar language with us on the phone and hung up multiple times. I would absolutely never ever recommend this company and if it wasn't for the state police calling them first then I would never be in this position in the first place.
I'd rather give them 0 stars if I could. They don't deserve the one.