Hoyt Livery Inc. - New Canaan, Connecticut

Address: 21 Cross St, New Canaan, CT 06840.
Phone: 2039665466.
Website: hoytlivery.com
Specialties: Chauffeur service, Airport shuttle service, Limousine service, Transportation service.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Hoyt Livery Inc.

☎️2039665466

⏰ Open Hours of Hoyt Livery Inc.

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Hoyt Livery Inc. is a renowned transportation service company located at Address: 21 Cross St, New Canaan, CT 06840. They can be reached at Phone: 2039665466. Their website is hoytlivery.com for further inquiries.

Hoyt Livery Inc. offers a range of specialized services including Chauffeur service, Airport shuttle service, Limousine service, Transportation service. They have a wheelchair accessible parking lot, making it convenient for all customers.

This company has received 40 reviews on Google My Business, with an average opinion of 3.9/5. Many customers have commended their clear and prompt email communications, friendly drivers, and punctuality. One customer shared their experience traveling between their New Haven home and EWR (Newark) in the spring of 2024, stating that the driver was helpful, safe, and easy to communicate with.

Hoyt Livery Inc. stands out for its excellent customer service, well-maintained vehicles, and competitive pricing. Gratuities are included in the price, which is often lower than originally quoted.

👍 Reviews of Hoyt Livery Inc.

Hoyt Livery Inc. - New Canaan, Connecticut

Peter Reinhardt

5/5

My wife and I used Hoyt to travel between our New Haven home and EWR (Newark) spring of 2024. Email communications were clear and prompt. Going there, the friendly driver found our house (not easy) and arrived early. The drive was smooth and easy. Upon landing in EWR, I immediately received a text from the driver and he quickly found us and was very helpful. The stop-and-go, slow and heavy traffic made the return drive a bit rough, but he was a safe driver. We will use Hoyt again. I like it that gratuities are included in the price, which was actually a bit lower than originally quoted.

Christy OKeefe

5/5

Hoyt Livery was AMAZING for my past few trips as the shuttles to the airport and back. I traveled with a large group of 20+ girls, and then again with 8 girls, and both experiences were exceptional. All the vans arrived earlier than the pickup to ensure they had time to load all the luggage in! Every driver was SO friendly and made it such a great experience. Upon arrival home, I already had texts from the drivers letting me know they were there, even before I exited the plane. Very on time + reliable, and would recommend to anyone looking for a transportation company!

Gisele Tyler

5/5

TOP notch and professional! I had such a wonderful experience with Hoyt Livery Service. My driver arrived well ahead of schedule. He was so professional and was attuned to the traffic patterns that might cause delay. We arrived at the airport well ahead of my scheduled flight which put me at ease and made for an enjoyable vacation experience.

Joseph Leo

5/5

I have used Hoyt's excellent service for 25 years including during Covid when I never stopped travelling.. During a recent trip we had a little misunderstanding when the LGA flight was delayed and I was charged $90 for calling to push back the pick-up time from my home in NC, even though it was no fault of my own. After several delays the flight was ultimately cancelled and I was refunded the fare without a problem, but not the cancelation fee. Upon my return from the trip I stopped by Cross Street and explained to Santos what happened who as I had expected refunded the cancelation fee without the slightest hesitation. The livery companies clearly took a beating during Covid and may as a result be a little aggressive in tacking on fees but it's nice to have recourse to the owner to resolve any issues that may arise...

Tami O'Connor

5/5

My company has been using Hoyt for the past 5 years to go to and from the New York airports from Connecticut. Though I see that there are a number of negative reviews, I have never had an issue with them, nor have any of my employees. The drivers are friendly, knowledgable, professional and prompt. The cars are always clean, stocked with water and snacks, and the service is terrific! I would recommend them in a heartbeat.

Mary Richards

5/5

My husband and I used Hoyt for the first time last week for a ride from JFK with our two children. After a long flight, we were promptly greeted by our driver in a clean, comfortable SUV. The ride was smooth and our driver, Sam, couldn’t have been nicer. We will definitely be using their services again for our next family trip. Thanks Hoyt!

Christine Sacane

1/5

We had been using Hoyt for several months. My husband travels a lot for his job, and we gave them consistent business. Recently his flight was canceled and he wasn't notified until an hour and a half before the Hoyt driver was to arrive at the house. He promptly called the dispatcher to cancel and reschedule for the next day. THEY STILL CHARGED US FOR THE TRIP EVEN THOUGH THE DRIVER NEVER SHOWED UP AT THE HOUSE (because he clearly got the message the flight was canceled). It was not like my husband just decided he didn't want to use them - the flight was canceled!! My husband promptly found another limo service. We will never use them again.

Angel

1/5

Scheduled a pick up for 11:15PM on a Saturday at LGA. Landed, had no information on the driver. Called both numbers listed in the confirmation, both went to the same voicemail box (for a different number). No call back. After about 15 mins of waiting, and just about giving up to get a Lyft, we got a text from yet another number with our driver's number. Driver was super confused and seemed to have never done a pickup at LGA. He also was not wearing a mask. Not just not wearing it properly, not wearing it at all. Didn't even appear to have one. Called Hoyt to complain, was told someone would call me back. Still waiting for that.... Had used a few times before, but will no longer consider. Poor customer service, poor mask compliance.