horizon taxi cab co. - West Haven, Connecticut
Address: 790 W Main St, West Haven, CT 06516, United States.
Phone: 2037777776.
Specialties: Taxi service.
Other points of interest: Wheelchair-accessible seating.
Opinions: This company has 6 reviews on Google My Business.
Average opinion: 3.5/5.
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Overview of Horizon Taxi Cab Co.
Horizon Taxi Cab Co. is a notable taxi service provider located at 790 W Main St, West Haven, CT 06516, United States. With a contact number Phone: 2037777776, it's straightforward for customers to reach out for their services. Although the company lacks a dedicated website, their presence and services are well-documented online, offering potential customers an array of information to consider.
Key Features and Services
Specializing in taxi service, Horizon Taxi Cab Co. stands out for its wheelchair-accessible seating, making their service inclusive and accommodating for all passengers. This attention to detail not only reflects their commitment to accessibility but also ensures a comfortable ride for those with mobility challenges. The company's service is characterized by professionalism and efficiency, as evidenced by the few but positive reviews they have on Google My Business.
Customer Experience and Feedback
Opinions from customers paint a picture of a service that, while not spectacularly quick, delivers a 3.5/5 average rating. Many commend the politeness and professionalism of the drivers, noting that these qualities often shine through in conversations initiated by the experience itself. Patience is a term frequently used by those who've waited, albeit briefly, for a cab, yet the overall wait time is considered acceptable in their area. The driver's experience is highlighted as a significant plus, with some travelers speculating on the depth of knowledge and skill gained over years of operation.
Recommendations for Potential Customers
For anyone considering using Horizon Taxi Cab Co., it's advisable to keep in mind their commitment to accessibility. If you or someone you know uses a wheelchair, this is a reassuring detail. Additionally, while the ride might not be the quickest, the service's focus on customer comfort and professionalism can make the experience worthwhile, especially given the short wait times for cabs in their service area.
Moreover, despite the absence of a dedicated website, customers can expect responsive communication via their phone number. This can be particularly reassuring for those who prefer direct contact before their journey. The average opinion score suggests a service that, while not universally praised, has many elements that satisfy its clientele, particularly in terms of driver experience and the company's inclusive approach.
In Conclusion
Horizon Taxi Cab Co. offers a reliable and accessible taxi service in West Haven, CT. With a focus on customer comfort and the professionalism of their drivers, it's a service that manages to balance the expectations of waiting with the promise of a skilled and experienced ride. While individual experiences may vary, the general consensus suggests a service worth considering for those needing a taxi in the area. Always remember to check for any updates on their service offerings or waiting times, especially if you're planning a trip with special needs.
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