Hampton Inn Jacksonville - Jacksonville, Illinois

Introduction to Hampton Inn Jacksonville

Nestled in the heart of Jacksonville, Illinois, at Address: 1725 W Morton Ave, Jacksonville, IL 62650, the Hampton Inn Jacksonville stands as a welcoming beacon for travelers. This hotel, part of the renowned Hilton chain, offers comfortable stays equipped with all the amenities necessary for a pleasant guest experience. With its phone number 217-291-0415, guests can easily reach out for any assistance. The hotel's official website, accessible at Hilton.com, provides detailed information about booking and services.

Key Features and Location

The Hampton Inn Jacksonville specializes in providing a hotel experience that caters to both business and leisure travelers. Its location in the bustling city center makes it an ideal choice for those looking to explore local attractions or conduct business in Jacksonville.

- Accommodations: Known for its clean and comfortable beds, the hotel ensures a restful night's sleep. While the furnishings and decor may appear slightly worn, the cleanliness and functionality of the rooms are commendable.
- Amenities: Although the public and breakfast areas have been mentioned with some concern regarding cleanliness, the hotel compensates with clean countertops for breakfast items, indicating a commitment to hygiene in key areas.

Opinions and Customer Satisfaction

Guest reviews offer a glimpse into the overall experience at Hampton Inn Jacksonville. With 386 reviews on Google My Business, the average opinion stands at a respectable 4.2/5. This suggests that while there may be areas for improvement, particularly in the public and breakfast areas, the hotel generally delivers a satisfying stay.

- Strengths: The consistency in positive feedback about bed cleanliness and comfort speaks volumes about the hotel's core strengths.
- Areas for Improvement: Concerns over dust in common areas and the cleanliness of breakfast counters indicate that maintaining these aspects could enhance guest satisfaction further.

What to Expect

For potential guests, here's what to anticipate:

- Comfortable Stay: Expect a bed that promises a good night's sleep.
- Basic Amenities: Standard hotel amenities are available, including Wi-Fi, fitness center, and dining options, although the breakfast area might require attention.
- Central Location: Ideal for those looking to explore Jacksonville or conduct local business.

Recommendation

If you're considering a stay in Jacksonville, the Hampton Inn Jacksonville presents a solid option that balances comfort with convenience. While it may not boast the most pristine decor, its clean accommodations and central location make it a favorable choice. For a more polished experience, especially in communal areas, it might be worth contacting the hotel directly through their website to express your concerns and inquire about any ongoing improvements.

Don't miss out on the comfort and convenience Hampton Inn Jacksonville has to offer. Visit their website at Hilton.com to book your stay today and experience the warmth and hospitality that has kept guests coming back for years.

👍 Reviews of Hampton Inn Jacksonville

Cynthia V.

3/5

We have been staying at this property for years. Beds are clean and comfortable. Furnishings and decor a little beat up. Biggest complaint is the public and breakfast area. The cabinets and wood work were so dusty you could draw in the dust. The countertops with the breakfast items was clean.

Jody J.

1/5

Booked on a semi-flex reservation for a baseball tournament. My son got injured and is unable to play in the tournament so I called to cancel the room. The "management" was the rudest and uncaring I have talked to at a hotel. They only cared about their 5 day policy not that things were out of my control (injured baseball player) and said I should have booked on a different type of reservation.

Joey P.

This Hampton was cheaper than any other I have stayed. My bed was comfortable, room clean aside from hair on floor and in sink. Breakfast was not Hampton quality but I think the room price reflects that. Only watered down decaf coffee was available. The fitness center is tiny. Some cardio equipment and dumbbells but no bench. I would stay again based on price.

Barbra C.

4/5

The staff was friendly, the rooms were clean and comfortable, the breakfast was pretty good... my only complaint was that the pool was so COLD, my sons lips turned blue!! He was so disappointed! Swimming is what he was looking forward to most.

Carolyn

Positive: "" Negative: kids above us stomping on floor keeping us awake we had to remake bed sheet just thrown on there and not straigtened or tightened i took a pic cause messy never seen anything like it before Beds were hard dont know if we will ever stay here again

Jacqui R.

3/5

The rooms were clean but had an odor in the bathroom. I think this was a whole hotel issue because I heard other patrons complain to the front desk about an odor in their rooms too, possibly a sewer issue. Overall the building is older but still nice. Service was decent, all the associates were friendly and accommodating. Would stay here again if in town.

First N. L. N.

1/5

These rooms are absolutely disgusting and not clean. Literally lint and dust all over the ceiling, gunk build up on the desk from never being properly cleaned. First towel I grabbed from clean towels had a huge stain. I might actively choose to sleep in my car instead of this disgusting room.

Linda S.

4/5

We were pleased with the rooms and staff. The staff was friendly and accommodating. The rooms were clean. I gave it 4 instead of 5 stars because the breakfast was not good. It looks like quite the spread but the taste of several hot items they provide were awful. Would stay here again but pass on the breakfast.