Elberta Hardware, Inc. - Elberta, Alabama

Felipe V.

Elberta Hardware is my go to store for all my outdoor equipment needs. I recently purchased an Echo weed eater and commercial grade heavy duty blades for my Echo edger, and as always, I had a fantastic experience. Rob and the staff is knowledgeable, friendly, and always ready to help with recommendations and advice. Their customer service is top-notch, making every visit a pleasant one. Whether you need tools, equipment, or expert guidance, this is the place to go. Highly recommend!

Danny R.

Got my pressure washer up and running. Great place with great people

Kerma C.

So well stocked. Unique stuff never expected for electrical and plumbing needs. Excellent help, even orders available if they don't have an item. Good selection of lawn equipment, ncluding Cub Cadet. They also have a great service department.

Zachary

The only reason I am giving a 2 is because two of the 4 people I talked to in the process of dropping off and picking up the generator I requested to be serviced, two were polite and willing to help. A guy named Mark is the reason for the low rating.

I dropped off a generator I already knew had issues with the governor. This business kept the generator for 10 total days and in that (Mark) apparently changed the fuel filter (6 dollars 18 cents) changed the spark plugs (7 dollars 98 cents) and cleaned the carburetor (no price on receipt). Labor somehow was 216 dollars to do the three things mentioned above.

Sure, charge what you want because you're a small engine repair shop. But the fact I was charged 243 dollars and 57 cents to do something that probably took 30 minutes to do is amazing and not in a good way. All I can say is don't take your business here. I can't speak for their sales of new equipment. And only two people I met here actually represent their business in a positive manner. I hate I don't know their names. The total price I was quoted to have the governor serviced/ replaced was almost 556.00 dollars. More than the generator is worth, y'all need to lower your labor costs. Or if you're going to charge people 243 dollars, call them back after the 30 minutes it took you to fix just those things so they can come get their equipment back.

I think it goes without saying, I'll personally never give this place another dollar again. Do what you want, but be aware of their astronomical labor costs for less than 20 dollars worth of parts replaced.

Frank H.

Great place...! Old Fashioned hardware... usually has everything always can get it.... Great EQUIPMENT selection.... reliable service.... nice people to do business with .....!

Michael T.

Only place nearby with the correct blades for my cub cadet LT1050 with round shaft spindles. I live 45 minutes away and they worked with me so I could pick them up after hours. They were very helpful and easy to work with. I will definitely do business with them again.

William R.

I have been using this company for almost 15 years and never need disappointed. The repair service is honest ethical and has made many repairs for me over the years and never tried to perform anything unnecessary amd the service has been guaranteed and prompt. I highly recommend these people

Howard H.

Great customer service. Really a hometown store!!