Econo Lodge Marion I-81 - Marion, Virginia

LJ L.

I got a room and they don't tell me it's hot water. I call the office the guy told me give him a few minutes. He never called me back I had to call back. Then him or someone else said the plumber working on it I said how long is it going to be. She Saud it's going to be a while but they have my money didn't offer me money back or a discount. I'm traveling at this time and can't take a shower it is after 2 am. She said the water was working when I came but she isn't telling the truth at all. I brought my stuff in the room plugged in my devices and got ready to take a shower and it's no hot water it's cold as ice. I will never come back here again people check the hot water before you pay. I told her I was the manager or owner to call me back let's see if I get a call. They just take people money at this location.

When I woke up it was warm/hot water. But I never got a call from the manager or owner.

Charger B. G.

Yikes if u stay to long u are charged a deposit and given a hassle for it I'm unclear what I've done I'm very clean and I clean up after myself is so weird it's 75$ one day then 175$ deposit the next? Lol nah sketchy Great location to be close to things but they probably have a lot of issues with the residents of the area druggies etc bad guests u get it but should throw that baggage on folks not from the area

Betty E.

Arrived at motel around 2pm 2/19/25
Was traveling back home from Gatlinburg Tennessee and decided to stay over in Marion for one night. Huge mistake!
We were very tired. We took a long nap only to wake up to roaches in our bed.
Started looking around room. Roaches behind fridge and under Heating unit. I have pictures to back it up. Called front desk. I didn't expect them to do anything about it but was told me must have brought them with us. They never had any issues with bugs.
Packed my stuff and went to office with a cup of roaches. Ask for my 100$ deposit we had paid.
Room was $90.00 and some change. I never ask for any money back but was insulted by the comment we had brought the bugs with us smh
Told the lady and young man they were liars and they were totally aware of a roach 🪳 problem.
Tried to hand me $20
I said no thanks you must need it more. Treat yourselves to lunch.
My husband and myself
62 and 68 years old.
Left out in 16d weather
On icy road conditions.
Left with not so much as a Sorry from them.
I think they could offered half our money back but that's ok. I'm certainly not done with them.
We are almost back to Chester VA.
Business don't care about there customers anymore 😔 sure wish I had read some reviews before staying there. I pray I didn't bring any roaches back home with us.
Also sofa in room was stained really bad. Bed was broken down in center. I could have overlooked those things but not bugs in my bed

David L. W. (.

I rated this motel low because there's a set of railroad tracks behind the motel! And those tracks are used every couple of hours; and because there's a crossing close by, that train has to sound its LOUD hour, right?
The room was clean, but no breakfast in the morning. They use to, but then COVID. So you've got to hunt down a restaurant that's not close by. The rate for the room was halfway reasonable, so no complaints there.

Russ B.

Stayed here for a lower price do to doing a bunch of trips. Stayed one night|Pleasant surprise. ||Rooms were clean. They were about the size one would expect. They had everything find in other hotels - desk, fridge, microwave, etc. ||Looks like it had been renovated in the last few years. Furniture was on very good shape, new caulking in bathtub. |Surprising was a new wood style floor. No carpet. I liked it. It added a very nice touch. Think about this in terms of foot warmth.||The drapes were worn and the bed was basic. ||I would definitely use it again.

blessed M.

We called at 8am to see if we could check in early around 11-11:30 and was told yes well we get there right at 11 and was told no we couldn’t check in early to come back later that evening so we had to take the kids and find something to do for a few hours even though we was already exhausted from driving a couple hours with kids but we figured it out well we came back about 2:30-2:45 and checked in for it too start raining as we just got in the room and not even 5 mins we was in the room it starts flooding in the room! The door, the air conditioner, the windows water was going all over the floor, we put several towels down to help keep the water away from the beds! We told the front desk and was told someone would come look at it but they never did, we didn’t get to change rooms half our money back or anything. Definitely not worth the $91 for 1 night. thankfully we only stayed one night! I 100% do not recommend this hotel!

Jonathon W.

Clean rooms comfy beds. Great staff and out of the three options it by far the best. 5 out of 5 wouldn't go anywhere else ..

Hershel

Positive: Quite Negative: no toilet paper only one towel one more cloth one hand towel. The chair in the room is old as I am holy ripped nasty the bed covering old hole and filthy.