Department of Social Services q - Milford, Delaware

Department of Social Services q - Overview and Recommendations

The Department of Social Services q, located at 13 Front St #105, Milford, DE 19963, offers vital social services to the community. With a phone number easily accessible at 24247250, potential clients can reach out for assistance without much hassle. Although the organization's official website isn't directly provided, their presence on Google My Business indicates that they are fairly active online, supported by 57 reviews.

Characteristics and Accessibility:

This organization prides itself on being wheelchair accessible, featuring a wheelchair accessible entrance and a parking lot that accommodates vehicles with wheelchair accessibility. This makes it particularly welcoming for individuals with mobility issues, ensuring that all services are available to everyone regardless of physical limitations.

Location and Contact Information:

Situated in Milford, Delaware, the Department of Social Services q is conveniently located for those seeking help with social services. The address is straightforward, making it easy to locate, especially for those who may need to visit in person.

Opinions and Average Rating:

Customer feedback on Google My Business suggests a mixed experience. With an average opinion of 2.9 out of 5, it indicates that while the Department of Social Services q provides necessary support, there might be room for improvement in terms of service quality or efficiency. Potential clients should consider this when evaluating their options. It's also worth noting that opinions vary, so reaching out directly for specific queries or concerns could provide a clearer picture.

Recommendations for Prospective Clients:

For anyone looking into the services offered by the Department of Social Services q, it's recommended to start by reading the available reviews to gauge the experiences of others. Given the average opinion, it might be beneficial to contact the organization directly to inquire about specific services, waiting times, and any recent changes in their offerings. The accessibility features of the location are a significant plus, ensuring that assistance is available to all who need it.

👍 Reviews of Department of Social Services q

James G.

1/5

If you try and call. Good luck trying to get a hold of someone. Tried calling multiple times through multiple day. The phone will keep ringing or it will automatically get sent to hold with zero communication. Do they realize that they dealing with people's livelihood. A 10 sec question will now turn Into me driving in the snow for an hour to go take a number and get in line for a question. They NEED to do better. Absolutely ridiculous!!!!

Lex D.

2/5

They never ever answer the phone. This is a daily problem. When I went in to the Annex, I soon found out why.... Constantly unattended, and the ones that are supposedly working(always someone different), they are laaaaazy, could careless, clueless, absolutely no customer service etiquette, cannot multitask at all, and will let you stand there like your invisible while they chat it up with their coworkers about "how busy they've been(lol), upcoming Xmas party and opening up their secret Santa name, etc etc It truly is a pitiful sight and extremely frustrating. I'm not there because I have nothing else to do but look for a handout. My time is important as well as theirs and why I'm there and my personal situation should reflect, at all, in the way the front desk conducts themselves. Please look into some office customer service proper etiquette training sessions, as well as, keeping EVERYONE, up to date on current policies and procedures at the front desk.

Hailey M.

1/5

Absolutely ridiculous the amount of times I have called the past three days and have not heard from a single person. It doesn’t even allow you to leave a message. It just rings then hangs up. This is a joke. And going into the building is even worse.

R

1/5

This is the most unprofessional building I have ever dealt with. From the front desk to the social worker Jean Walls. It’s terrible no call backs after multiple phone calls. I definitely will be contacting the governors office

Rachel

1/5

They don’t answer the phone, or they hang up the call. It’s quite disrespectful and unprofessional. I have had to steal food waiting on them.

S. R.

3/5

Hardly no one answers phone then I doing out why. Employees just sitting around playing on their phone’s

Haley L.

1/5

They never answer the phone! I’ve called over 10 times waiting on hold and no one ever picks up.

Wendy H.

5/5

Had a very nice meeting with people . Very quick. Very friendly