Comfort Inn - Tonopah, Nevada

Kitty W. T.

Upon entering the hotel, I found it very uninviting. The entire breakfast, gathering area was out of service. The chairs were up on the table. When I asked why, I was told they leave it that way until morning.|When entering our room one of the people in my party needed to use the restroom. The toilet was out of commission. We then changed rooms. |In the next room, the toilet had not been cleaned, feces remained on the bowl sides. There were bugs in the light fixtures. There were black hairs on the sheets. Mirrors were not cleaned. The water faucet in the bath vanity leaked excessively. |That was just a few things in our room.|The hallways unheated and unbelievable. The paint was unlike anything I have ever seen. The paint was over the baseboards, over the trim, the room signs. Apparently, it had just been painted as evident by the masking tape still remaining. The heater in the hall had a makeshift piece of cardboard/duct tape replacing the original heated cover piece. |I could go on. The property was unacceptable, IMO 🙂

Georgina J.

Overall, this was a great pit stop on a long road trip. For the price it was a great stop. Room was clean and simple, bed was more comfortable than expected for this price. The only negative on the room was that the curtains don't close, only the sheers close. The was a bit of road noise all night and some heavy drapes that close would likely have helped with that as well as the visibility issue (at night).breakfast was simple but had the basics, fruit, eggs, potatoes, waffles, etc.

John Y.

Great room, clean & quiet with plenty of space. The staff provided excellent customer service. The breakfast was very good and the coffee outstanding. And the price was very reasonable. This will be our first choice on all future visits through this area.

RFCLouvert

A nice, clean hotel with friendly and helpful staff. The price of our room was very affordable. A good, full breakfast, and fresh hot coffee. We would definitely stay here again.

Sonya

Positive: This hotel has the most comfortable beds we have ever slept in that is what brings us back 2 times a year. Negative: The continental breakfast was strange this time around, everything was wrapped in plastic with instructions. The juice machine was broken the Cheese omelettes were ice cold in the middle. It was just weird this time around. We stay here 2 times a year.

Peter B.

Based on prior reviews, our expectations were higher than they should’ve been. When we arrived, there was no one at the front desk with no way to alert a front desk clerk. Fortunately, there were some fresh baked cookies that we were able to eat while waiting for the attendant to show up.
The lobby was fairly clean. We received our room keys and went up to our room. Unfortunately, the room that we were assigned had a smoke detector lying on the bed in some stage of maintenance. We went back down to the desk and were assigned another room.

Room:
The room that we were given smelled like pets. There was old dry dog food on the floor.
There was a used bath mat jammed underneath the sink. There was toothpaste splattered on the mirror. The beds were ok. It was quiet. We did not hear any other guests.

Linens:
We requested additional linens, sheets, blankets, and pillows. Again, I was disappointed when the front desk clerk was unable to access the room with extra linen for the entire night. He said that the door was broken and there were no more linens available.

Ice machines:
I checked the ice machine on the second floor and the first floor, both of which did not dispense ice. They did have a water dispenser, which was nice.

Breakfast:
Limited selection but was fairly decent. They have a waffle maker. Unfortunately, there was no coffee and no coffee cups available.

Other notes:
It is adjacent to a gas station that has a subway and a Burger King. We did enjoy Subway sandwiches for dinner, which is a nice quasi healthy option considering the other options in town.

Quest474717

This is the worst hotel I've stayed in. First of all, the room was much more expensive than other hotels in the area. Check in at 3 pm was fine, however, the room, afternoon front desk personnel and breakfast were TERRIBLE! The room and dirty refrigerator smelled musty, the ice machines on the 2nd & 3rd floor were inoperable, and as a result the 1st floor machine was almost of out ice. Addressed the problem to the front desk who rudely stated there was not a problem and the ice will regenerate. No one checked or placed an out of order sign on the machines and the next day they were still inoperable. The shower head was clogged and spit out water, and instead of getting hotter, the water got colder! As an alternative the tub was used but it would not drain! A dirty face towel was found between the wall and the sink rack, and there wasn't any soap provided nor a rack to dry our towels. Breakfast was very minimal and the monitor was more attentive to his phone while sitting in a separate room than refilling breakfast items. A guest informed him they were out of food TWICE before he started to refill the food. The coffee was undrinkable and the WORST I've ever had. In addition, the vending machine nearby was almost completely empty. Upon check out I asked for a printed receipt but could only receive an email because the printer at the front desk was out of toner. I tried to submit a review on the Comfort Inn website, but could not because I did not receive an email invite. Currently, the Tonopah site has a 4.0 our of 5.0. If we were all invited to send a review their rating would be much lower. The site has a few recent reviews which reflects my disastrous stay. "The facility was not well kept or even we'll appointed compared to other Choice hotels." and "I've stayed here multiple times over the past year and up until this visit I've never had any issues. The cleanliness has definitely taken a hit. 2 out of the 3 days of my stay all the hot breakfast items were gone and there was no effort to put more out. I will be staying elsewhere for next months trip." Please DO NOT STAY HERE! Thank you for giving me the opportunity to submit my TERRIBLE stay with this hotel.

Kristi L.

What a joyous entry to a road trip to Arizona! The location was easy on/off the main road, and while there was traffic, it wasn't exceptionally noisy. The hail and wind WERE noisy, but hardly theh fault of the DELIGHTFUL front desk and other staff I interacted with during my visit. I was there one evening, 10/16/24, and fell into immediate, easy banter with the head concierge- she helped me to feel at home. The chocolate chip cookies were delicious as well! Everything about the experience was superb. The breakfast was quite diverse with a fair amount of fresh, hot offerings as well as danishes, cereals, etc.

I had a great night's sleep and we were on the road early with an easy check out. Thank you for hosting me!! 🥰🙏🙏