AAA Manchester - Manchester, Connecticut

AAA Manchester: A Comprehensive Insurance Agency in Manchester, CT

Located at 1500 Pleasant Valley Rd ste g, Manchester, CT 06042, United States, AAA Manchester stands out as a versatile insurance agency offering a wide array of services. With a contact number 8606487300, potential clients can easily reach out for assistance. The agency's website, accessible via cluballiance.aaa.com, provides detailed information about their services and specialties.

Specialties and Services

AAA Manchester prides itself on being a full-service insurance agency. Their specialties include Insurance Agency, specifically focusing on Car and Motor Insurance Agency, Consultant Services, Home Insurance Agency, and Travel Agent services. This diverse portfolio ensures that clients have access to a comprehensive suite of insurance solutions, tailored to meet various needs.

Accessibility and Convenience

For those interested in visiting AAA Manchester, the agency boasts several features that enhance the customer experience. They offer on-site services, making the process smoother and more efficient. Notably, their wheelchair-accessible car park and wheelchair-accessible entrance ensure that everyone, regardless of mobility, can access their services comfortably.

Customer Feedback and Reputation

The agency's customer satisfaction is evident from the 514 reviews on Google My Business, where the average opinion stands at a commendable 4.4/5. Many reviews highlight the agency's prompt issue resolution, friendly and knowledgeable staff, and the convenience of their location. Clients have praised their ability to handle tasks swiftly, without the need to wait, and their dedication to ensuring policy updates are accurately reflected.

Recommendation for Prospective Clients

Whether you're looking to update your insurance policy or require expert advice on various coverage options, AAA Manchester is well-equipped to assist. Their average opinion of 4.4/5 is a testament to their commitment to customer satisfaction and service excellence. For those in Manchester or planning to visit, it's highly recommended to explore their services further by visiting their website at cluballiance.aaa.com. Here, you can learn more about their offerings, check their availability, and even initiate a contact if you have specific questions or need immediate assistance.

👍 Reviews of AAA Manchester

Frederick C.

5/5

I had to edit my review.

Apparently my posterior had given this place 3 stars when I was actually served a 5 star experience.

I got my issue resolved lickety-split (pickin up the slack from other AAA offices).

Would visit again.

Maria M.

5/5

Never have to wait. An address change and updated insurance.
Friendly and knowledgeable staff. Convenient location too. They have so many services at location. THANK YOU!!!

Kyle B.

1/5

Most useless company called for a tow when it was 2 degrees outside, truck wasn't able to run stuck on the side of the road, made me pay same day service fee and told me someone was on their way. after calling multiple times after a few hrs they told me there was nobuddy around idk what to tell you. a tow truck didn't show up for 13 HOURS,

Rohan R.

5/5

Staff was very kind and I was in and out in 15 minutes when I went to get my license renewed. I even had a random coughing fit and was provided a mini water bottle.

Mary L.

3/5

Not one friendly face this morning, everyone one was miserable. No friendly greeting, no explanation on how Real ID works. They need better customer service training

Guille S.

1/5

The worst!!
Not that the other locations nationwide are any better. As a member for over the last 30+ years, I have experience the best and now the despicable "services" provided using the pandemic excuse.
From an average of 4+ hours emergency roadside assistance, to the lack of supplies such as maps and Trip tickets that never arrived. The only thing that they are good at, is to remind you multiple times that membership payment is due. Not longer recommend it!

debra P.

1/5

I had an appointment to discuss travel plans by rail with an agent and arrived at the AAA Office and was told they didn't have me scheduled. VERY DISAPPOINTING...WHAT A WASTE OF MY TIME!!

Bettie-Jeanne O. T. E. F. R. M.

5/5

As busy as they were and as complicated as the new gold star driver's license renewal procedure can be, I think that the staff at AAA did a phenomenal job processing us through, with friendliness, politeness, good humor, professionalism and just being delightfully cordial.

Hats off to Lauren, especially!