JOCELYN TRAVELS LLC - Elgin, Illinois

JOCELYN TRAVELS LLC is a distinguished travel agency located at 315 Comstock Dr, Elgin, IL 60124. The agency can be reached via phone at 739878515 or through their informative website at jocelyntravels.us. This reputable company specializes in providing exceptional travel services, making it an ideal choice for individuals seeking a reliable and experienced travel partner.

Specialties: Travel agency

JOCELYN TRAVELS LLC prides itself on its commitment to excellence and client satisfaction. The agency offers a wide range of travel options, catering to diverse preferences and budgets. Whether you're planning a romantic getaway, a family vacation, or a business trip, JOCELYN TRAVELS LLC has the expertise to make your travel experience unforgettable.

The agency's convenient wheelchair accessible parking lot ensures that all clients, including those with limited mobility, can access their services with ease. This attention to accessibility demonstrates JOCELYN TRAVELS LLC's dedication to providing inclusive travel solutions.

Other points of interest: Wheelchair accessible parking lot

JOCELYN TRAVELS LLC has garnered a solid reputation within the travel industry, as evidenced by their 3 reviews on Google My Business. With an impressive average opinion rating of 3.7/5, it is clear that clients appreciate the agency's commitment to quality and professionalism.

Opinions: This company has 3 reviews on Google My Business. Average opinion: 3.7/5.

👍 Reviews of JOCELYN TRAVELS LLC

Beverly O.

1/5

I was informed of Mrs. Jocelyn Amponsah coming to columbus to provide Passport Renewal and Biometric services at the Pentecost Church on 3/18/23. I provided her with my information, passport info and payment. On the day of the appt, I arrived at 9:15am in the morning to renew my passport and was informed to wait in line. After two hours, I inquired about my passport renewal and was told 10 people were ahead of me and I should wait. 3 hours later, I was told to continue waiting. At 7:51pm, it was announced that they were no longer conducting the passport renewal and everyone had to leave. I was informed that they are no longer completing biometrics for those who submitted their information prior to March, 15 2023. This information was never communicated to me earlier and I requested a refund from Mrs. Amponsah immediately.
I am writing this review due to the unprofessional conduct of Mrs. Jocelyn Amponsah. She was unethical, failed to communicate properly and wasted people’s time. I was not the only one she did this to. She needs to be held accountable for her actions. In addition, her staff were extremely rude and unprofessional. Do not work with Jocelyn Travels, unless you want chaos, wasted time and frustration.

yummy M.

5/5

amazing

Jocelyn A.

5/5