Wyndham Lakes - Jacksonville, Florida

Wyndham Lakes is a highly regarded assisted living facility and retirement community located at 10660 Old St Augustine Rd, Jacksonville, FL 32257. This establishment has gained recognition for its exceptional services and comfortable living environment, making it a top choice for seniors seeking a peaceful and supportive retirement home.

The retirement community boasts a range of amenities and features that cater to the needs and preferences of its residents. Specializing in assisted living facilities and retirement communities, Wyndham Lakes offers a variety of onsite services to ensure that residents enjoy a fulfilling and engaging lifestyle. The property provides wheelchair accessible entrance and parking lot, ensuring ease of access for all visitors and residents.

With a dedicated team of professionals, Wyndham Lakes is committed to providing top-notch care and personalized assistance to each resident. The staff members work closely with residents and their families to create a customized care plan that addresses individual needs and preferences.

One of the key factors contributing to Wyndham Lakes' popularity is its convenient location in Jacksonville, Florida. Surrounded by lush greenery and tranquil landscapes, the community offers a serene and inviting atmosphere for residents to enjoy.

The retirement community has received positive feedback from its residents and their families. On Google My Business, Wyndham Lakes has accumulated an impressive 84 reviews, with an average rating of 3.9 out of 5 stars. These reviews highlight the exceptional care, friendly staff, and well-maintained facilities that contribute to the overall satisfaction of the residents.

For those seeking more information or looking to explore the possibilities of making Wyndham Lakes their new home, visiting their official website is highly recommended. The website provides detailed information about the services, amenities, and available options for potential residents. You can access the website at wyndhamlakes.com.

👍 Reviews of Wyndham Lakes

Lester V.

5/5

Just be careful...ask questions. Talk to residents living there. It’s a Great place for many people. The staff is very kind. But again look around at everything. It’s the Best place for my family member at this time. No living facility is perfect. Is all I am saying. I see small changes being made , all for the best. At this time. Every place you evaluate for your loved one - I would say the same thing. My family member is happy at your facility. Beware - just look at everything and ask questions. They tell you what you want to hear when selling you a unit…. From “ oh yes we have this diet” to “ oh yes your loved one will get a bath twice a week.” Ask people who already live here…. I was placed in 100 to begin with when I needed no assistance. NONE! Yes I use a walker. But I was told by Meg ( a LPN who quit) that if I did not change my review from one star to 5 I could not move to another building and my rent would not be lowered. I .wish I had it on tape …. But I was not prepared. I switched it back . The dine hall staff turn over faster than they can hire them due to Stephanie… she works 7 days a week. Treats residents and staff horrible.
Think before coming here. Do your homework. The back porches and covered walkways are #1 if you have a PET. This place could be great with a little help and old timers say it has gone down hill since new management… I have good days and bad days here. This IS not my home. BUT, my home is not a home either. update: several changes are being made. And sometimes it’s better to live in assisted living surrounded by others going through a similar thing than to be left alone at home. ❤️👩‍🦽❤️

Becky K.

5/5

My mom has spent 5 good and happy years in the Memory Care section at Wyndham. She just celebrated 92 years with generally good health.The staff specific to her area, has been attentive and caring over all these years. While she is unable to take meals in the large dining room, there is a small dining area specific to her group and food is always hot, tasty and the same they serve to the larger general residents. She is well cared for and while does have Alzheimer’s she is always smiling whenever family drops by to visit. Becky K

James S.

4/5

We have had a very positive experience in relocating our family member to Independent Living at Wyndham Lakes. As his sister and brother-in law it is very important to us to have our family member in a safe and caring environment. The Director of Community Relations was our first contact with Wyndham Lakes and she continues to be highly professional and very helpful. Our family member expresses great pleasure in his new living environment and he notes that the staff continues to be welcoming and supportive. Our family member is especially pleased with the layout of his apartment and the way he feels welcomed by both the staff and other residents. The dining room and other common interior spaces are well maintained. However, it is clear that the facility could use more attention to the buildings and grounds. For example, we noticed that the gutters were in need of attention and landscaping could definitely be improved. With a few improvements, Wyndham Lakes would receive our rating as a Five Star facility.

Roseann C.

5/5

Moved from NJ to FL. We had some problems with the service people we hired. The administration solved all the problems that developed from that. They also had some ideas to help me learn how to safely use my new electric wheelchair which has kept me stuck in my room for 8 days. They have been delivering meals. They are very helpful.

Katie S.

5/5

I toured Wyndham Lakes and was very pleased with the friendliness of the staff and residents, the size and price of the apartments, and the variety of activities offered. I am highly considering this as a community for my grandparents when the time comes for them to downsize! All three levels of care is a very nice touch, as well, as their needs are likely to change as they age.

Kristie H.

5/5

About 2 months ago, I moved my parents into a one bedroom apartment at Wyndham Lakes. My husband and I had visited so many other properties but the welcome and support at Wyndham was by far superior. Pamela was the first to offer a tour and information. She was accessible, available, quick to respond, incredibly informative and helpful. She made a difficult decision at a stressful time very manageable. Since moving them in, we have had several challenges with my moms health. The staff at Wyndham have been amazing at showing up to help my dad when needed, as well as consistently stopping by to make sure they were settling in. Sadly, my mom has had to be moved to skilled care - however, Pamela was once again incredibly helpful. She has gone above and beyond, even when someone needs to find another location. She introduced me to Terrace, which is what my mom needs and it’s still just across the parking lot so my dad can easily walk over for visits. Pam has answered every call, every question, every fear and uncertainty with clear and accurate recommendations. It is clear that she cares about the families and their well being. She has been a life saver in a time that so many things felt chaotic. We are so grateful that my dad has a place to be that is safe and where the staff truly care, and know him by name. While my mom is also getting what she needs next door. I thrilled to have crossed paths with Pam and have been so pleased with all of the staff, their kindness and willingness to help us!

P O.

4/5

Very nice and capable crew. It's a good place. I don't believe it should be called a place for mom . That leaves out it being a place for dad. Why just focus on one gender?
I would suggest that direct Tv is not the greatest and not upgradable. Better to provide Internet. The residents could see free programs using a Amazon fire stick or Roku. The residents would have the option to upgrade the free content, if they do desired.
Other than the tv issue, Wyndham Lakes is a fine place .There are interesting things to do and places to go as scheduled. The food is very good also. Great administration staff .

Fumiko P.

5/5

I went to Tour at Wyndham Lakes today. It's been very enjoyable and special Ms. Debbie Fallon was very kind ! Thank you Debbie !