Walgreens Pharmacy - Stafford, Connecticut

Valerie L.

I love my Walgreens! I love everyone who works there! They're great!

RODGER C.

Always friendly people especially the MANAGER MASON. WILL ALWAYS BEND OVER BACKWARD TO HELP HIS CUSTOMERS. SEE

Dawn

The pharmacy and staff are usually very pleasant and on the ball. I have not encountered any issues so far. I recently switched from CVS in Stafford because they always had some issue w RX or something not right... the drive-through line was ridiculous. Sometimes waiting up to 15/20 mins or more.. certainly not convenient. Even inside the store, there's always a delay of some sort..Also The pharmacy staff is also unpleasant and kinda rude.
Walgreens has impressed me so far with their promptness and accuracy. I'm glad I decided to switch.

Nicholas P.

Great for pharmacy but not much else. Downsized store makes me drive to Vernon to get what I need or use my points. Bad decision to make smaller. Makes you go to CVS down the road when you need it fast and local.

Emily R.

I’ll admit, it feels a bit weird to leave a review for a convenience store. I feel like most folks typically stop at these kinds of places out of necessity, not out of expecting a superb customer experience. But, while I was at this Walgreen’s tonight I saw a great example of retail management that I know isn’t easy to come by.

One of the employees had gotten nail polish remover spilled on themselves while stocking shelves. The shift lead, who was checking me out, alerted one of the other employees to check for spills while the other got himself cleaned up. When the employee who had the spill came up to the register, the shift lead showed empathy and attentiveness; she asked if he was okay, ensured that the nail polish remover had been washed off the employee’s skin (presumably for the safety of the employee), checked his clothing, etc. All the while she paid adequate attention to me while checking me out. She greeted me kindly, checked for coupons for my purchase, and even laughed at my jokes.

This story may seem like a very basic example of human decency.. but I worked in retail for most of my teens and twenties. I know first-hand that retail management doesn’t always have a genuine investment in the well-being of their team members. However, I felt that this shift lead cared about her team, which is so important to me as a consumer. I only wish I would have caught her name so she could get adequate recognition!

m N. B.

this pharmacist will refuse to fill necessary and urgently needed prescriptions on a whim. ON A WEEKEND. all bc she has paranoid delusions about instructions she doesn't understand. clearly, this woman wants to be involved in your healthcare team, and she does not care if you don't want her there. my friend had a terrible experience trying to get a prescription filled, kinda ruined our weeked, and now I get to let everyone know. don't risk it, use any other pharmacy if you actually need your prescription

Monica P.

The cashier in the pharmacy is very unprofessional and rude. Thank god I don't use this location for my personal prescriptions. I was picking up medicine for a man in his 90s. I called and asked if I could come get his prescriptions for him. The woman on the phone said I could. When I got there the cashier pretty much wanted to know what color underwear he was wearing. No sweat off my back. It was not for me but the elderly man now has to wait to get them. I mean really. They were mainly vitamins. The employees in that store need customer service training immediately. Iwill continue to go to the Walgreens in my town where the employees are kind and respectful.

M D.

Not sure if it's since the changeover to Walgreen's, but this pharmacy needs to get their stuff together. First, extremely dirty store with trash all over the floor during both my trips there (6 hours apart). Second, I called to see if the prescription was received and I was told it was. I go there an hour later, and turns out it's out of stock. Why didn't anyone tell me this when I called? Meds for my daughter I needed TODAY. The lady in front of me seemed to have a similar issue before she stormed out. They sure go above and beyond NOT making your health a top priority. They just don't seem to care. Having all my prescriptions transferred to Big Y, as they were more professional and provided excellent customer service.