Travel Guard International - Stevens Point, Wisconsin

Travel Guard International: A Comprehensive Guide

Travel Guard International, located at 3300 Business Park Dr, Stevens Point, WI 54482, is a renowned insurance agency and travel agency that has been serving clients for many years. Their phone number is 153451041, and their website can be found at travelguard.com. The company specializes in providing insurance services and assisting clients with their travel needs.

Some notable features of Travel Guard International include a wheelchair accessible entrance and a wheelchair accessible parking lot, making it convenient for all clients, including those with disabilities. The company has received 110 reviews on Google My Business, with an average rating of 2.2/5.

Key Features and Services

• Insurance Agency: Travel Guard International offers a wide range of insurance products to suit the needs of various clients, including health, travel, and life insurance.
• Travel Agency: The company provides expert advice and assistance in planning and booking travel arrangements, including flights, hotels, and tours.

Location and Accessibility

Travel Guard International is conveniently located at 3300 Business Park Dr, Stevens Point, WI 54482. The office is equipped with a wheelchair accessible entrance and a parking lot, ensuring that all clients can easily access the premises.

Customer Reviews and Opinions

Travel Guard International has received 110 reviews on Google My Business, with an average rating of 2.2/5. While the rating is not the highest, the company has worked to address customer concerns and improve its services over time.

👍 Reviews of Travel Guard International

Melissa T. (.

1/5

I have always used Travel Insured when purchasing insurance however the travel company I worked for suggested using Travel Guard. BIG mistake! We had to cancel a golf trip for my husband due to him requiring surgery before travel. The injury was absolutely not pre existing which the doctor put in writing more than once. I went back and forth with a representative named Kimberly who was very unprofessional and rude multiple times only to be denied payment for the claim. I would not recommend using this insurance company for travel. I highly recommend Travel Insured.

Cliff E.

1/5

Scam company that will keep your money even when you cancel your flight and get a refund from the airline. I put in a request for a refund right after finding out it wasn't refunded. They put me through numerous layers and delays only to find out you need to request a refund within 15 days of the canceled trip. My request was denied and I never took the trip and canceled the flight the same exact day.

Arlene. T.

1/5

Total failure! I was not given the option to replace my phone! They gave me $250.00 which was not nearly enough to purchase another cell phone! My cell phone original price over $1000.00+ it was an international in person purchase! I was questioned to death and interrogated, belittled by email about "being insured by other companies"! AIG insurance option was a waist of my time! Waist of my energy, embarrassing, harassment, grievance, especially because the claim was delayed, I lost my "DOG"! And the phone was a gift from my SON. IT TOOK #3 months. I didn't understand how to prove to AIG that "Expedia offered me the insurance, because I didn't have insurance. It took me weeks to research and figure out how to prove to AIG, through receipts and paperwork that I was not insured.

Monique T.

1/5

lyers... a total Scam, I'm still waiting for them to cover my claim since december 2024 I paid for this insurance on a car rental, the rental compagny just proceeded with withdrawal by force on my credit card for a $1218 of damage while I paid a $100 insurance to this compagny when I rented the car to insure, I'm taking this to the court.

Tomi F. L.

1/5

SCAM!!!!!! Do not believe a word this company says! They take your money and they deny your claim. They are frauds!!!! They are liars and frauds. we recently had to cancel a flight due to family emergency, a thing supposedly covered and yet. They will find a loophole. Because they are charlatans. Save your money and run as far as you can from this company.

Jim G.

1/5

Total money scam I bought insurance just in case a hurricane would affect us down in Tampa. The flight was canceled at the last minute. I had to scramble to find other accommodations submitted a claim to travel which was denied because it was submitted after the flight. unreal what a money scam is I will never buy insurance Through them for anything part of the fireman underwriters policy so buyer beware

Anthony C.

1/5

I would literally give negative stars if possible. I filed a claim through Travel Guard for cell phone insurance. My review has less to do with their overly restrictive policy specifics, and more to do with their minimally useful claims agents who respond to my questions literally five or six times with the exact same copy and pasted response. When asked to forward me to another agent or supervisor, the request us refused (multiple times). Now, I understand that the agents are just like me, overworked people doing their stressful jobs under tightening budgets... So I fault the company as a whole for not equipping their employees better.

James H.

1/5

Sun country kept delaying our flight. They delayed it by 3 hours with no guarantee that there wouldn't be further delays. I live 5.5 hours from the airport I needed to fly into and I had transportation arranged for one night only to pick me up. I had to quickly book a flight on delta and cancel my sun country flight. I spoke to a travel guard rep before doing this and gave them all the info as to why I needed to cancel my flight, and the rep thanked me and said that he would get the claim submitted for me. Only to find out a couple of weeks later that TravelGaurd wouldn't cover my extra expenses to book a Delta flight. I submitted all receipts and correspondence with Sun Country as proof of the continual delays. Pretty pointless "trip protection" if it doesn't protect you when you need it.