The Craws - Lowell, Massachusetts

The Craws

Located at 71 Crawford St, Lowell, MA 01854, United States, The Craws is a renowned whale watching tour agency that has been offering exceptional services to its clients for many years. Specializing in whale watching tours, this agency has gained a reputation for providing unforgettable experiences to those who are passionate about marine life.

One of the standout features of The Craws is their commitment to accessibility. They provide online appointments, on-site services, an assistive hearing loop, and wheelchair-accessible facilities including a parking lot, entrance, seating, and toilet. This dedication to accommodating diverse needs makes The Craws an inclusive destination for all. Additionally, they offer gender-neutral toilets and are suitable for families with kids, further enhancing their appeal.

The agency has received positive reviews, with an impressive average rating of 4.4 out of 5 on Google My Business. Customers appreciate the agency's efforts in ensuring a memorable and enjoyable experience. However, some reviewers have pointed out that the agency could improve its communication and clarity regarding its services.

Despite these minor critiques, The Craws remains a popular choice for those interested in whale watching. Their commitment to customer satisfaction, accessibility, and providing memorable experiences make them a top contender in the industry.

Specialties and Services

• Whale watching tours

Additional Information

• Online appointments
• On-site services
• Assistive hearing loop
• Wheelchair-accessible facilities including parking, entrance, seating, and toilet
• Gender-neutral toilets
• Family-friendly

Contact Information

Address: 71 Crawford St, Lowell, MA 01854, United States

Phone: 5086952425

Website: TBC

Reviews and Ratings

The Craws has received 11 reviews on Google My Business, with an average rating of 4.4 out of 5. Customers appreciate the agency's efforts in ensuring a memorable and enjoyable experience. However, some reviewers have pointed out that the agency could improve its communication and clarity regarding its services.

Overall, The Craws is a top choice for those interested in whale watching, with a strong commitment to customer satisfaction, accessibility, and providing memorable experiences.

👍 Reviews of The Craws

B

4/5

I called and did not get an answer from the business even after leaving a number of messages. Thankfully I just showed up with my kids and there was no wait on seeing the whales. Problem is one was just a really large chow chow that had his fur dyed to look like an Orca. I think he came from that Chinese zoo recently caught for dying them to look like pandas.

Otherwise a great experience, except the employee making a bad joke about feeding my daughter to a whale and pretending to throw her in. He slipped so she actually got tossed. I managed to fish her out and she can't wait to go back!

Alec I.

1/5

it was ok. they cleaned the whale tank while i was there.

edit: visited again and the place is in a state of extreme disrepair. they only have one malnourished whale now, and the only employee had covid and kept touching me. my car died in the lot and he offered to help, but only stood around watching 15min of youtube guides while i set up the jump. when it didn't work, he said i could sleep in his room.

Hanna A.

5/5

I love that this is a family business that has been passed down for generations. I would hire this company for a birthday, bachelorette, or even a funeral. Money well spent. Excellent whales.

Jake B.

5/5

Customer service is incredible! Unfortunately they’re undergoing maintenance during the winter season. Can’t wait for the re-opening! My family loves it!

Ethan A.

3/5

Excellent service, mediocre whales. I was expecting some pretty decent whales, but they were only ok.

Kolby G.

5/5

Absolutely legendary of a place! Top notch quality. I’d definitely recommend the visit if you are in the Lowell area. Will definitely be back!

Madhav M.

5/5

best whales in town!!
Must check out this asian whale they got.

Dinner T. C.

5/5

Nothing beats The Craws. Greatest whales in all of Lowell