Terpstra Automotive - Chittenango, New York

Introduction

Nestled in the heart of Chittenango, New York, Terpstra Automotive, situated at 260 Genesee St, has been serving the automotive needs of the community for decades. This family-owned business has built a reputation for excellence, providing top-notch auto parts and exceptional customer service. Let's delve into the details of this esteemed establishment.

Main Services

• Auto Parts: Terpstra Automotive specializes in providing a wide array of auto parts for various makes and models. Their inventory includes, but is not limited to, engine components, exhaust systems, suspension parts, and braking systems.
• Parts Sourcing: In addition to their extensive inventory, Terpstra Automotive also offers a parts sourcing service. If they don't have the part you need in stock, their experienced team will go the extra mile to find it for you.
• Counter Service: Their knowledgeable staff is always ready to assist you at the counter. Whether you're a DIY enthusiast or a professional mechanic, you can count on them for expert advice and efficient service.
• Ordering Service: Terpstra Automotive also offers an ordering service. You can call ahead or place an order online, and they'll have your parts ready for pick-up or delivery.

Location and Access

Terpstra Automotive is conveniently located at 260 Genesee St, Chittenango, NY 13037, United States. It is situated in the heart of the town, making it easily accessible from major roads. If you're coming from Route 5, a left turn onto Genesee St will lead you directly to the store.

For those using public transportation, the store is a short walk from the Chittenango Bus Stop. There is also ample parking available on-site, including a wheelchair-accessible car park.

Featured Characteristics

• Wheelchair Accessibility: Terpstra Automotive is committed to ensuring that their services are accessible to everyone. Their store is wheelchair-accessible, with a ramp leading to the entrance.
• Quick Visits: The store's layout is designed for quick and efficient visits. You can find what you need and be on your way in no time.
• Payment Options: For customer convenience, they accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments.

Practical Information

• Opening Hours: Terpstra Automotive is open Monday through Friday, from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. They are closed on Sundays.
• Contact Information: You can reach them by phone at 315-687-9805. Unfortunately, a website was not provided, but you can find more information about their services on their Google My Business listing.

Customer Reviews and Positive Aspects

Terpstra Automotive has an impressive 27 reviews on Google My Business, with an average rating of 4.9/5. Here are some of the positive aspects mentioned in the reviews:

• Knowledgeable Staff: Many customers praised the staff's knowledge and willingness to help. One customer noted, "The staff was very knowledgeable and helpful in finding the part I needed."
• Efficient Service: Several customers highlighted the quick and efficient service they received. One customer mentioned, "I was in and out in no time, with the part I needed."
• Exceptional Customer Service: The friendly and accommodating service was another common theme in the reviews. One customer wrote, "The service was great, they went out of their way to help me."
• Competitive Pricing: Some customers noted that the prices were competitive, with one customer saying, "I was pleasantly surprised by the price."

👍 Reviews of Terpstra Automotive

Rufus M.

5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Chris T.

5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Mike S.

5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Sarah T.

5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Paul G.

3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

George S.

5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Cody Q.

5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Sean M.

5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.