TD Bank - North Haven, Connecticut

Jennifer Smith

Their new hours starting January 2, 2025 are now 9 am - 5 pm on weekdays, which is not feasible for those who work full time. The reason why I started banking with TD Bank was because they were one of the rare banks who had more flexible hours and were open before 9 am and after 5 pm. Now, that’s not the case. Very disappointed, TD.

Swizzz K

Got stuck in the ATM after hours. Went to use the ATM when the bank closed and the door locked on me. Almost called 911 but a friend nearby came to help me out and got me out of there 8 PM at night🤦🏽‍♂️

Also when I called them to conplain the next day, nobody picks up any calls.
Very bad location

Christopher McKee

I went into this TD North Haven earlier in the day to research which local bank I wanted to bring my and my fiancee's business. Two reasons why TD got our business-- TD employees Georges Salhany and Vanessa Zapata. Georges' professionalism, friendliness, and high level of customer service won me over almost immediately. Upon return later that afternoon to complete the necessary paperwork, Vanessa displayed the same genuine kindness, efficiency, and top-notch customer service. It could not have been performed any better. Treating us as if we aren't just another customer went a long way with us. We had many options to select from. TD Bank got our business because of the way we were treated by Georges and Vanessa.

Larry

Slow as molasses. Four people working took half hour to get through five people.

203 Snowman

Every time I've dealt with this TD bank branch the experience has been amazing. The staff is
professional, courteous and responsive. Andrea, Samantha and the rest of the team continually go above and beyond and display ultimate commitment and focus towards resolving issues. I highly recommend this branch and going to Andrea for any financial needs.

Brandon Nobile

Normally, a trip to the bank is, well.. a trip to the bank. However, I recommend you go to the Wallingford one, given the fact that the previous manager of North Haven TD Bank, Jorge, has transferred there as well. Every time I go to the bank, Jorge is the one that ends up fixing everything to the best of his ability, and you can tell he truly cares about customer service as well as the name and reputation of the bank. I could go on but that'll be for my Wallingford TD review [5 stars]. I'm definitely never going to the North Haven branch again, the current manager there, George, was very cold and condescending. Every time I spoke, he would respond with an annoyed "I told you so" type of tone and always had a flippant or arrogant response as if the questions you were asking were coming out of an ignorant toddler. If it had only happened once, I'd have been more understanding, as every human being in existence has experienced a bad day. This was not the case though, on multiple occasions when I would be starting to ask about a completely different topic, (after his refusal to acknowledge every previous issue) he'd interrupt me every d*mn time, saying, "There's nothing I can do." In his blatantly disrespectful tone, before he even knew what I was gonna ask. It's appalling, simple as that. However, every time I consulted Jorge with the EXACT same issues, they were always resolved within the first 5-10 minutes of my being there, as well as learning more about how their system works that effectively changed the way I do my banking completely.

Shannon Police

nice location off washington ave's main strip. it's fairly east to get in, not as easy to get out, especially if you have to cross over washington ave. the lot is tiny and i always feel uncomfortable in there. other than that, it's a clean bank - inside and out. the staff is pretty nice and professional. there is a drive thru.

Jennifer Ro

George helped me set up an account. He was very helpful and friendly. If I ever need anything I would definitely come back. Very clean and well spoken to by other staff