SpringHill Suites Chicago Bolingbrook - Bolingbrook, Illinois

Lisamarie L.

This is a good place for a quick stop, but nothing fancy. We had a family funeral in town so we came in the night before. We had enough time to let the kids play in the pool a little bit. It's a little small (no hot tub) and one of my kids thought it looked dirty (there was something scummy on the bottom of the pool in one spot) so wouldn't swim.||The room was fine (basic single room with two queens) and the beds were very comfortable, although one annoying thing about our room was that the bathroom didn't have a door, so any time somebody used it the light came into the room.||We were all impressed with the breakfast selection in the morning. It was the basic continental breakfast fare, but there were a lot of choices, toppings, condiments and everything seemed fresh and tasy.

Peter D.

We stayed for four nights. The staff was very friendly and welcoming at every stage of our arrival, stay and departure. The complimentary breakfast was sufficient. The room was comfortable, clean, spacious, and well-designed with needed options. The only issue was that the water pressure was pretty low in comparison to other hotels we have stayed. Parking was easy, as was access to the hotel from multiple entry points. The location, close to the freeway, is convenient to both those passing through and those who are in the area for business. Excellent restaurant for breakfast/lunch nearby called Tasty Biscuit.

K K. T.

We were there for four days early December from California.
Very clean and neat rooms. Front desk staff is very helpful especially ROSE. She accommodated check-in for my son coming from other state in very ease and facilitated it smoothly. The Breakfast is nice and server is very friendly too, Overall a good location and would be our choice for next visit too.

Kate C.

This hotel goes above and beyond! The staff are out standing! Casandra will never be forgotten! A two day vacation turned into a weeks stay because of how comforting and supportive and wonderful the staff were!! AMAZING! and the price is BEYOND affordable! Good job yall! Me and my girlfriend’s time became so special thanks to yall! 💗💗

Frank S.

Cassandra at the front desk provided a big smile, great customer service, and hot coffee throughout my 4 days stay. It’s the little things that make a difference. Keep up the good work.

Emily S.

Stayed at this hotel with my husband for 3 nights. Staff is very nice and accommodating. Free breakfast was nice and well stocked. Rooms had a lot of space, but nothing too special. They were very dark, could use better lighting in the bedroom space. Shower is very skinny but we were still able to use. Would stay here again if we are in the area.

Kahndra C.

I had a wonderful visit at this hotel is very clean. The staff is very patient. They let us eat breakfast late. She made sure my kids ate anything that we needed whether they were towels and your towels for the pool and your towels bedding, and they actually cleaned our room early on Paul request. I really appreciate that. The staff is super inviting in the manager Felecia was amazing! I love the way she runs her staff and the love that she shows. I will return!

Angela

We stayed 5 days. The room was really nice and clean!! The bed was very comfortable. The staff at the front desk, the breakfast staff, and the engineer are great. Kudos to the staff for being on top of it and friendly everyday. All of the public spaces, including the parking lot, were clean. It's noticed, Thank you!!

We had a challenge getting hot water. We found out it was due to the recent remodel. The front desk and the engineer handled it immediately and it was resolved. Thank you!

There was a missed opportunity with housekeeping who didn't stop by the second time, but the front desk staff helped me out.

Suggestions: hooks in the living area to hang things like jackets/coats, backpacks, anything. More hooks in the bathroom to hang clothes, towels, etcetera. There was one hook in the bathroom. Extra trash bags under the bag that's on the trash can. Although little, these two suggestions would have been exceedingly helpful during my stay.

While there were some minor inconveniences and a minor issue, the issue was resolved quickly and easily. On the whole this hotel really is a great place to stay. I would certainly be back and recommend it to anyone who's going to be in the area. The location and the staff are great! Side note: don't miss eating breakfast at the Tasty Biscuit during your stay!!