San Jose Travel Agency - San Jose, California

San Jose Travel Agency is a well-known travel agency located at Address: 1103 S King Rd, San Jose, CA 95122. This agency specializes in providing excellent travel services to its clients. With a wide range of travel packages and options, San Jose Travel Agency caters to the unique travel needs of each client.

One of the key features of San Jose Travel Agency is its accessibility. The agency has a wheelchair-accessible entrance and parking lot, making it easy for people with mobility challenges to access their services. This level of inclusivity is commendable and reflects the agency's commitment to serving all clients equally.

San Jose Travel Agency has received a total of 17 reviews on Google My Business. While the average opinion: 2.9/5 might seem low, it is essential to read through the individual reviews to get a better understanding of the agency's strengths and areas for improvement. Some clients have praised the agency for its affordable prices, knowledgeable staff, and customized travel packages. However, other clients have pointed out issues such as poor communication and lack of flexibility.

Despite the mixed reviews, San Jose Travel Agency remains a popular choice for many travelers in the San Jose area. The agency's specialization in travel services makes it an ideal choice for those looking for expert guidance and assistance in planning their trips. Whether you are looking for a romantic getaway, a family vacation, or a business trip, San Jose Travel Agency has the expertise and resources to help you plan and book your trip.

When considering San Jose Travel Agency, it is essential to keep in mind that each client's experience may vary. While some clients have had positive experiences, others have had negative ones. However, the agency's commitment to accessibility and specialization in travel services makes it a recommended option for those looking for professional assistance in planning their trips.

Reviews of San Jose Travel Agency

Oanh Nguyen

1/5

Phuong / Wendy she's an owner was very bad service & None professional on many verbal abuse tourists. Always ask more $fee for any reason. Tour pre-paid for all, but she asked for $ every door visit tickets fee.
Most of tourists support bc Sơn He's good service.
Even I did give them a second change, seem like she never change. She believed she smart enough & know how to run business by collecting more fee on her senior clients.

Ngoc Yen Hoang

5/5

Very good and dedicated customer service. (Timely responses over phone (can be slow over emails) and accomodating some of our special needs as we travel with a 65-year old parents who cant speak English. Helpful advice when giving travel consultation taking customers at heart and not trying to oversell any tours. I travel with tour agents often and I would say they are among the best!!!

TERESA HOA TRAN

1/5

Thăng Long travel is disloyalty company.
The owner is Wenny who is tour guide also
On August 6 to 13, 2016. I went to East coast and Canada with Thăng Long travel. 33 person travel with this trip but we did not flight same air plane, 5 group on different time and flight. They took over 2/3 cash. Some person paid cash only. Some person paid credit card. Thăng Long travel used one credit of customer bought 4 or 5 air tickets for someone else not same family that did not ask the credit card's owner. That one like steal credit card's information. It is illegal. They post a lot of places on this trip, but they skip many places no reason. Post free Lobster Buffet when we in Boston, but we have McDonal'd sandwich instead for Lobster Buffer. 2 Sanwich for $5.00. 1 customer have 1 Sandwich, some a couple just have one sandwich. Wenny was rude when a older couple ask one more sandwich. Wenny said: Do you want one more again?
Wenny did not ask customers what they want to eat. She ran too fast and order sandwiches and gave to us.
Wenny has lacked adequate language skills, having a really limited vocabulary and mispronunciation of words. She doesn't know how to communicate with people.
The worst company travel

ivy Doan

1/5

This is a horrible place. My mom booked a ticket for a person who doesn't live in the US. When I found out that the name on the ticket wasn't correct, I called the airline company to request the name change. The airline company told me that the travel agency had to request the change instead of me because the ticket was purchased through the agency. My mom called and informed about the issue. The travel agent refused to make a change and told my mom that the ticket should be. My mom again re-addressed the issue. They again said they booked many many tickets like this (incorrect names) and none of the customers had any problem and hung up the phone.
Today, we arrived at the airport at 5:30am to depart at 6:45am and we couldn't check in because of the name issue. It was a long process to have the name corrected and of course, we couldn't get onto the flight that was original booked.
The people who are working at this place are such horrible people. They have no idea what they are doing and don't even bother to care for their customers. My mom does not speak English well, and does not know how to book the ticket by herself. She came to this travel agency and it ended up like a disaster.
DO NOT GO TO THIS PLACE!!!!!!!

susan doan

5/5

Just finished the trip to Canada with Thang long travel. What a wonderful trip with a tour guy ,Wennie and and new friends a just meet .every one so happy and friendly.i will take more tour with her in the future

Trang Vu

1/5

Bad services
Charged customer credit improperly

Hiep Le

5/5

Nhận viên nhiệt tình giúp đỡ mọi thất mắt của khách hành cảm ơn tháng long travel

HienDuc Vu

1/5

Sáng nay tôi hỏi còn chỗ phía trên không thì tôi đặt vé đi chơi tại tôi bị say xe. Cô gái trẻ tuổi không biết có ăn học không liền trả lời, Sao không ra sớm để mà mua ghế trên, giờ còn đòi hỏi cái gì, đi thì đi không đi thì ở nhà.Chắc ở nhà thật , có chỗ ngồi trên cũng không đi, không dính vào cái loại ấy.