San Francisco Shuttle Tours - San Francisco, California

San Francisco Shuttle Tours is a renowned travel agency specializing in bus tours and sightseeing activities. The agency's address is 1331 Columbus Ave, San Francisco, CA 94133, making it easily accessible for both locals and tourists. You can reach them by phone at 53263454 for any inquiries or reservations.

This company offers a wide range of services, including bus tours, sightseeing tours, and comprehensive travel planning. As a bus tour agency, San Francisco Shuttle Tours is dedicated to providing memorable experiences for its clients. They specialize in helping visitors explore the beautiful city of San Francisco and its surrounding areas.

One of the key features of San Francisco Shuttle Tours is their wheelchair accessible entrance. This ensures that everyone can enjoy their services, regardless of physical abilities. They also offer online appointment booking, making it easy and convenient to schedule your tour. Additionally, they provide onsite services, allowing for a seamless and enjoyable experience from start to finish.

With 41 reviews on Google My Business, potential clients have access to a wealth of information about the company. The average opinion rating is 3.2/5, indicating a generally positive experience for those who have used their services.

San Francisco Shuttle Tours' specialties as a travel agency, bus tour agency, sightseeing tour agency, and tour agency make it a versatile and comprehensive choice for your tourism needs. Their central location in San Francisco and commitment to accessibility make it an even more attractive option for visitors.

Overall, San Francisco Shuttle Tours is an excellent choice for anyone looking to explore the city and its surroundings. With a variety of services available and a convenient location, you're sure to have a memorable experience. For more information and to book your appointment, visit their website today. Don't miss out on the opportunity to create lasting memories with San Francisco Shuttle Tours

Reviews of San Francisco Shuttle Tours

Maris Chutumstid

1/5

DO NOT BOOK A TOUR WITH THIS COMPANY. The company was forced to close down but had no courtesy to email customers, we showed up only to find a sign posted that they were forced to stop operations. It's highly un professional and irresponsible practice.

Peter Smith

1/5

Flying from Australia to san Francisco to do napa wine tour
They cancelled by email the night b4.
Said bus broke down no alternative no car offer instead even if we paid extra.
Worst trip ever

Julia Di Lena

1/5

Easily one of the worst travel experiences I've ever had. Honestly if I had the option to give 0 stars I would. Firstly, the tour guide was over 20 minutes late and we were left contacting the company to confirm the tour was still on. Each stop was AT MOST 10 minutes, while you spent the vast majority of time in a bus. Not at all the experience they suggest on their website. They did not drop us off back at our hotel even though we paid for this service and asked the tour guid, the reason provided was "the driver is in a bad mood." That same driver was also the reason we were stuck outside the bus at one stop as he was napping in the back. But to my dismay this wasn't the worst service I'd receive through the company. I than called twice and emailed over 5 times to share my experience and received one email back saying they were reviewing the matter... it's now been over a month. Honestly I'm not one to complain and have done a number of different tours around the world, truthfully this is the worst service I've ever received. Absolutely would not recommend.

Jonathan Guthrie

2/5

DO NOT BOOK! Company is permanently closed. However, their website is still active and they are continuing to accept tour bookings that will never commence. Extremely dodgy. I received an email outlining their company closure with NO information whatsoever about how my money will be refunded or when. Judging by other reviews, this has happened in June, yet I only got an email now (late July) about my tour next week being cancelled. They could have notified much earlier but instead are leaving their website open to phish people and rob them of their money!! I have done this tour before so they were genuine once upon a time. Luckily, I have rebooked a similar tour with Dylan's Tours. If you need something similar, go there instead.

Scott R

1/5

Booking was the worst experience EVER! The web site was a breeze...only an hour later I received an email with an over booking issue. Change made. The next day I received another email with yet another issue with a different tour. This time, due to park service regulations, the company couldnt re-book it so they blamed it on me! I somehow used their website wrong?!!! Laughable. I called customer service and the rep continued to tell me that i did something wring and kept talking over me! All i ask is to be called with a solution, not accusations that i used their site wring. Their site clearly has TONS of discrepancies! At this point FURIOUS!

Venkat Chandramoleshwar

4/5

We took the 5 hour tour and it was a good deal to do it given our very limited time in San Francisco. I'd recommend that you spend less time eating at Sausalito and get a few more sights in but the rest of the sights were well covered. We did feel rushed at times but when I look back at it, we did cover a lot. Our tour guide, Kyle, was good, but was sometimes too long winded and taking about his experiences with another tour company (Grayline). Will recommend this for optimal coverage.

Evan Muncy

5/5

I am so glad we booked this! No way we could have seen all that we did on our own. Our guide was very informative and knew lots facts about the city. It was a great value for what we got . It's a good tour. You get to see so much. Highly recommend.

Lydia Newcomb

4/5

After a bumpy unfortunate start, the tour ended up great. I am giving this tour a 4-star rating due to the amazing job our tour guide, Kyra and driver, Charles, did at redeeming what what began as an unfortunate situation. Our small group met at the shuttle by Pier 39 as instructed, after touring Alcatraz. Our shuttle driver, Charles, began driving through the city and after we asked where we were headed, he informed us that we were picking up the tour guide (which was our second question). Half and hour later, after driving across the Golden Gate Bridge without stopping, we ended up in Sausalito not knowing fully what was going on. One of the tourists ended up calling the main number to SF Shuttle Tours and then informed us that we were actually meeting up with another tour group because we were under-booked. According to the driver, he didn't know what was going on, but was only driving us where he was told to. Why SF Shuttle Tours didn't communicate to the driver to inform us of what was going on was beyond us. A short statement would have avoided a lot of our frustration. All we knew was that we were driving for 1/2 hour across SF and the Golden Gate Bridge without a tour guide. It seemed like an expensive bus ride at than point. The tour guide, Kyra, took the time to listen to our complaints and questions after the other group boarded the bus. She was not only gracious but she told us the situation that occurred (that we already knew by that point). After apologizing for our late start, Kyra began our tour. Because we were in Sausalito at that point, she gave us a bonus bus tour of the area informing us about this charming little town on our way back to San Francisco. We had a wonderful extended tour because of this, due to Kyra's diligence and patience. Hats off to her for making lemonade out of what began as a sour situation. Our tour covered everything as promised and more, thanks to our tour guide and driver that got us everywhere safely and efficiently. Recommend this tour for families with teens (a little too rigorous for little ones due to lots of walking up and down hills and steps); great for groups and couples. I do not recommend this tour for people with mobility issues due to walking up/down inclines and up/down steps at a good pace. Recommend wearing tennis shoes and keep a jacket handy as the Bay Area wind can become chilly at times.