Prestige Travel Systems - Tampa, Florida

Jennifer W.

I became a travel professional with this company in 2015 and even though I didn't get the clientele as expected, I actually had fun learning about the travel business from this company. The recruiter was really nice and the training packet I received was very informative. I even had the entire cruise schedule for the 2015-2016 season! Like I said, I didn't get the clientele but the experience was priceless. Prestige gave me an experience with a lifetime of memories. They provided me access to all things travel from International rental cars, football/baseball cruises, family oriented hotels, European cruises, and so much more. I was able to become a certified Disney and Sandals/Beaches representative as well. I even attended an exclusive travel party just for local travel agents. I had an absolutely wonderful time and if I had a chance to do it again, I would. My love for travel led me to receive an online certificate in Hospitality and Tourism from NYU and that was an open door that my experience from Prestige gave me. When I saw the review for this pop up on my screen, I just had to share my story. I don't think people know what really goes on behind the scenes as a travel agent. Yes, people can look for their own trips, but to do the work for others, is a gift. There's so much detail in the planning process that people don't realize and once people see, their perspective of travel agents will change. It's just not about booking vacations, it's about the connection you make and the relationships that are formed and the time spent ensuring that you are providing customers with everything they are looking for. I hope this helps anyone looking to join Prestige. I just say go for it and enjoy the journey.

Katrina U.

Geraldine saved my family cruise! After having a terrible experience with another travel agency I reached out to Prestige Travel and spoke to Geraldine. Not only does she have the best customer service skills - she is also very knowledgeable about cruises and travel in general. She helped us avoid a HUGE problem with someone in our party who wanted to travel with an infant. She was able to custom book our large group, accommodating ALL of our needs - saved me hundreds of dollars and a massive amount of time. And she is wonderful to work with. Great with communication and follow up, reminders, helpful travel tips+++. I will never book another trip again with out her! For all of your travel needs, business or pleasure, individual or group - she is the person to work with! 10 stars!!!!!

Cammie P.

Such an AWFUL experience with this company, the travel agent Tammy Smith was non responsive and terrible to work with. She cancelled our booking without speaking to us after we paid in full and told us there was nothing she could do about it even through she never spoke to us about cancelling. Her recommendation was to dispute it with my credit card if I wanted any money back. This company stole money from myself and two other people who booked with them and we have nothing to show for it but a huge bill. She won’t respond to us to help us with any sort of travel credit from her wrong doing. I called the company for support and never received a call back. This company seems like a scam just trying to steal money from people. AVOID AT ALL COSTS!!! If I could give no stars I would, they are an awful agency!

Joan M.

My husband and I could not be happier with Prestige Travel! They were always available and VERY happy to answer all our questions along the way, Cari is awesome!! When we needed them to check on things or make changes it was done in a very timely manner with the utmost kindness. We were pleasantly surprised when we received a few treats in our room during the cruise. I would highly recommend them and in the future we will use them again 🙂

Joslynn B.

My fiance and I were recently shopping around for the best price for a last minute trip to NYC. The first representative was extremely rude and sounded over-whelmed by the details. We were able to talk to another representative who seemed a lot nicer. We explained that we were shopping around for the best price and that if we would like to proceed we would call her the next day. We were able to find a cheaper rate through Travel Posh and decided to move forward. When the second representative from Prestige Travel called my fiance this morning he informed her that we had decided to go with another travel agency and the representative became extremely rude. I would NOT recommend Prestige Travel to anyone!

Tyeasha H.

This is our second year using Prestige Travel. The entire team is great, but I had the pleasure of working directly with Scott. You know you are going to get excellent service as well as affordable prices when using Prestige. We just returned from a 7 day Norwegian Escape cruise and we had unlimited drinks and specialty dining. Our trip was absolutely amazing!! Scott, thanks for making our anniversary so special (again). We will be in touch soon to discuss our next trip.

The Harris'

Robert

We received Excellent customer service from the team at Travel Service Center. Letetia and Jessie were readily available to assist and coordinate all our cruise requirements. Our initial cruise was cancelled due to hurricane and they helped secure new dates and made arrangements so we could dine and room with friends on the same cruise. Everything was Absolutely perfect! Thanks and we look forward to your assistance for future travel plans.

Kerry F.

What a positive experience we had, dealing with "Kat". our travel agent, was a breeze and very professional. We had a wonderful time on our cruise, everything was just as promised and a perfect holiday! Thanks Prestige Travel, we will definitely be using this company again!!