Patterson Travel Company - Joliet, Illinois

Patterson Travel Company, located at 2295 Essington Rd, Joliet, IL 60435, is a renowned travel agency that has been serving the community for many years. With its convenient location and easily accessible transportation links, this travel agency is a go-to choice for those looking to plan their perfect trip.

The company specializes in a variety of travel services, including travel agency, cruise agency, sightseeing tour agency, and tour agency. Whether you're looking to plan a relaxing beach vacation, an adventurous hiking trip, or a cultural city exploration, Patterson Travel Company has got you covered.

In addition to their exceptional services, Patterson Travel Company offers several points of interest to ensure a comfortable and accessible experience for all customers. The agency features a wheelchair accessible entrance, making it easy for individuals with disabilities to navigate the space. Furthermore, the agency provides a wheelchair accessible parking lot, ensuring that customers can park their vehicles safely and securely.

With a strong presence online, Patterson Travel Company has garnered a number of reviews on Google My Business. Currently, the company boasts an average opinion of 3.7/5 based on the feedback provided by satisfied and dissatisfied customers alike. This rating provides potential clients with a clear idea of the level of service they can expect from this travel agency.

👍 Reviews of Patterson Travel Company

michael H.

1/5

Avoid this place like the plague! There was no problem booking, nor taking the deposit for two families to go on a trip. The problem was when both families needed to cancel months before the trip was to take place.
When mine and another family needed to cancel our trips and inquired about a deposit refund we were told that by apple vacations policy there wouldn't be a refund. We spoke with apple, and they stated that that was not the case, the refund policy was set by the travel agency we went through. Had we gone straight through apple, we would have been refunded.
One of the women at patterson then told us they would issue a partial refund ( which the amount wasnt even consistent with their own policy outlined in the confirmation email) ok, at least it's something. Well, six months later and still zero refund. Reason? We were told patterson processed the refund, its our credit card company's problem. Credit card company has zero record of any refund processing. Needless to say, something is a little off. Dishonesty is putting it nicely.
Again, avoid this place, go directly through Apple Vacations, you'll get the same, or most times better deal. And with Apple there is at least some accountability with policy.

Deborah A.

5/5

I love all the ladies here . They are awesome . Thank you Chris and ,Corina

richard G.

5/5

scoping out my next international trip

Mike G.

1/5

Sharon D.

5/5

Vanessa M.

5/5

miguel H.

4/5