National Hospitality Supply, Inc. - Mequon, Wisconsin

National Hospitality Supply, Inc.

Una tienda de suministros para hoteles en Mequon, Wisconsin.

Información de Contacto

Address: 10660 N Executive Ct, Mequon, WI 53092.

Phone: 8005268224

Website: nathosp.com

Especialidades

Hotel supply store y otros productos para hoteles.

Otras características

Pequeña empresa, entrega disponible, aparcamiento para personas con discapacidad.

Opiniones

Esta empresa tiene 64 opiniones en Google My Business.

Media de opinión: 3.8/5.

Características clave

• Conocimientos expertos del personal
• Precios competitivos
• Suministros de alta calidad
• Atención al cliente excepcional
• Delivery disponible
• Parking para personas con discapacidad

Recomendación

Si estás buscando suministros para un hotel o centro de conferencias, National Hospitality Supply, Inc. es una excelente opción.

👍 Reviews of National Hospitality Supply, Inc.

Allison G.

5/5

Chris is great to work with. Very knowledgeable and quick to respond regarding pricing, products available, delivery, and more. National Hospitality Supply, Inc. filled several needs at our conference center.

Nadine P.

5/5

I’ve purchased several products from National Hospitality Supply. Products are well made and competitively priced. Their customer service is exemplary. Helpful, friendly staff.

Karen K.

5/5

Wonderful selection of supplies--including the assortment of products and items. The quality of the products is wonderful and the response from the customer service team is personal and very quick. I highly recommend working with National Hospitality.

Erik I.

5/5

National Hospitality Supply has a great team of people. It's nice to speak to a real person over the phone. They are knowledgeable and helped answer all my questions.

Li M.

1/5

Be aware they will charge you the shipping fee depends on their system. Even you have the Hotel for over 20 years. They still consider commercial address as residential address. They will charge you the shipping fees even you pruchased more than $200 and more.

Jon D.

5/5

Very convenient & easy to work with! They have a great variety of pillows available for purchase.

circlemotor L.

5/5

It has been a pleasure to do business with National Hospitality supply, Inc. We have been a long term customer of National Hospitality, Inc for over 7 years now. The supplies provided are always in great condition, they never seem to disappoint us with any of the supplies that we request. Over the last 7 years we have ordered consistently on a month to month basis and even around peak season on week to week basis. The time of year does not matter the staff is absolutely amazing when it comes down to delivering their supplies. They are always consistent no matter how big the order is. You can definitely order all of the supplies that you need from this company. Including Coffee machines, hair dryers, envelopes for key cards, towel shelves and so much more. The quality of their product is a 10/10. A very big thank you to Ryan who has ensured our Company needs have been met with each and every delivery. We look forward to keeping the business going for many more years to come. I would highly recommend National Hospitality supply, Inc. to any business who is looking to receive great product quality for a reasonable price and overall great customer service.

Amy P.

1/5

Wow, I have not had such a poor experience with a company in a very long time. It is with regret that I write this review, but I gave the company every opportunity to make this right -- I even sent an email to the head of customer support AND the CEO. I did not receive a reply from either. Long story short, I received defective products, but then -- rather than the company simply replacing the products -- I had to contact the company MULTIPLE times, deal with a bizarrely insulting and rude customer support agent (could I send pictures? Sure. Did I wash them? Yes. Well, what kind of washer do you have? Seriously? Well, we have determined that you can correct the flaw easily enough, and that your time to do so is worth a 25% discount but no replacement...) I then escalated the issue over that person's head, and in the end, they finally acknowledged that the product was defective... but then I had to contact them multiple times to get the refund issued. When I just recently unpacked more towels and found yet more of the same defects (I had ordered a large supply of towels to replace my entire stock, and only just now needed to dig into my supply), I again contacted the company and asked: you guys are familiar with the issue, can please just replace the towels. But NOPE, they said it had been too long since my initial order (7 months) and they would not replace them. Huh? This is a company that supplies commercial businesses. This is a product they ALWAYS carry, year after year, to re-supply their hotel partners. But even with the poor track record with respect to my account, they would not make this right. In this age of easy-returns and bend-over-backwards customer service, it was a shock to deal with such a backwards company. And of course, a shock to see such a poor-quality product. I was really hoping to settle on this company for my long-term linen needs. Needless to say, I will not use them again and encourage others to look elsewhere.