Marion County Human Services Department - Centralia, Illinois

Marion County Human Services Department Overview

The Marion County Human Services Department, located at 800 S Locust St, Centralia, IL 62801, is a prominent social services organization dedicated to providing comprehensive assistance to the community. With a phone number of 85321966 and a website at dhs.state.il.us, the department is easily accessible to those in need of their services.

Specialties and Services Offered

Specializing in various social services, the Marion County Human Services Department aims to address the diverse needs of its clients. These services may include, but are not limited to, assistance with housing, employment, healthcare, and education. The organization is committed to creating a welcoming and inclusive environment for all individuals seeking help.

Accessibility and Facilities

• Wheelchair Accessible Entrance: The department ensures that individuals with disabilities have easy access to their services by providing a wheelchair accessible entrance.
• Wheelchair Accessible Parking Lot: Additionally, a wheelchair accessible parking lot is available, making it convenient for clients to park their vehicles and access the building.

Reviews and Opinions

With a total of 124 reviews on Google My Business, the Marion County Human Services Department has garnered an average rating of 3.9/5. Clients often praise the department for its efficient and compassionate staff, who go above and beyond to assist those in need. One notable review highlights the department's ability to help 45 people with speed and satisfaction within just 3 hours, while also demonstrating remarkable patience during a difficult situation.

Overall, the Marion County Human Services Department has earned a positive reputation for its dedication to providing high-quality social services to the community. Its commitment to accessibility and its compassionate staff make it an invaluable resource for those seeking assistance.

Recommendation

If you or someone you know is in need of social services, consider reaching out to the Marion County Human Services Department. Their website, dhs.state.il.us, provides further information on the services they offer and how to get in touch with them. Don't hesitate to contact them at 85321966 or visit their office at 800 S Locust St, Centralia, IL 62801, to learn more about how they can assist you in navigating life's challenges.

👍 Reviews of Marion County Human Services Department

Anthony D.

1/5

So I contacted them a little while ago about thirty minutes and the lady Claudia or I think that was the name refused to interact or assist with the problem at hand and then said she could not take the call and hung up on me I have no idea why. -10 rating had to report zero income to stay up to date on their system.

Margaret S.

5/5

These attendants, security were all amazing. They helped 45 people with speed and satisfaction within 3 hours. Plus the patience they showed during a hostile woman was Awesome to witness too.

Denese S.

2/5

Place is ok, just won't help me out and I'm a single mother of 7 kiddo's they tell me I make too much money basically 😒 we need food....

Tori H.

2/5

The workers have always been nice. Its just DONT ever try calling them! Every time i call them i get a voicemail. I called every day for a week left a voicemail almost every time i called still NO call back. Centralia office is the one i go through and I CANT be driving an hour just to get there every time I have problems because. So calling them is more convenient for me.

Cyndi G.

3/5

I'm not find of this calling and leaving a message and when one finally returns the call, they don to even know why they're calling you; they don't listen to the messages. SMH Not find of them asking one to leave their SSN. On voicemail as well, for anyone and everyone to hear it.

Brittany T.

1/5

They never answer the phone when you call and then it takes forever to return a phone call. The new answering machine wants you to leave your SSN on the voicemail. Since they don’t answer the phone you gotta go to the office and proceed to wait forever. I like the one lady at the desk but last time there was a new lady and she was rude and managed to mess up my case and I had to hope they fixed it in time before my benefits arrived.

Ashlie H.

1/5

They never answer the phones and are very rude at the desk. When you do leave a message they want you to leave your Social security number now and I feel very uncomfortable stating that on a machine. They also take forever to get back to you.

Pebbles G.

4/5

Very clean and the personal was a delight to work with lines are long tho