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- Home2 Suites by Hilton Hanford Lemoore - Hanford, California
Home2 Suites by Hilton Hanford Lemoore - Hanford, California
Address: 1589 Glendale Ave, Hanford, CA 93230.
Phone: 95879957.
Website: hilton.com.
Specialties: Hotel, Extended stay hotel.
Opinions: This company has 480 reviews on Google My Business.
Average opinion: 4.6/5.
Location of Home2 Suites by Hilton Hanford Lemoore
Home2 Suites by Hilton Hanford Lemoore is a popular choice for those looking for a reliable and comfortable hotel in Hanford, California. The hotel is located at Address: 1589 Glendale Ave, Hanford, CA 9
Reviews of Home2 Suites by Hilton Hanford Lemoore
Julia Jai
Beyond a great experience! I travel a lot and stay at many hotels… me and my mother both had such a great experience from the moment we walked in. Such a welcoming staff, told us where our room is located (we like to park next to the room), place smells amazing, breakfast was the best! Hours for checkout and breakfast just so much longer than normal hotels. Honestly, loved it here! Thank you to the staff!!! You all are amazing!
Happy “Happy T” T
Large, clean rooms (fridge, dishwasher, microwave, dishes); gym was adequate; staff was very friendly, very helpful. The location is good, right off of the freeway at a busy area, but traffic signals make it easy to navigate.
l n
Grimey front desk workers who opened up my Amazon package.
Beware that if you ship to the Amazon locker here, make sure that the locker is NOT full. Otherwise the packages will be left attended by the front desk workers who OPENED my package.
I'm glad you guys weren't interested in my air purifier filter replacement.
Hey Hilton, how about hiring some people with integrity and a sense of shame? SMH
Dolores M
I stayed here for almost a month while my home was under going repairs from a flooding incident and the staff were so friendly. I kept having to extend my stay due to construction delays and they were so helpful, kind, and accommodating. Laundry, gym, and breakfast areas are spacious and clean. The rooms are clean as well, love the kitchen area and housekeeping staff were so friendly. I would come back to my beds made and my stuffed animal placed back on my bed ?
Daniel Smith
The building itself is nice enough, rooms are spacious and all that. But a lot of mistakes were made during my stay by the staff.
The staff was nice enough, or perhaps I should say polite. But they weren't very helpful, we had to complain about several things while we were there, the first day we were there housekeeping didn't even refill the toilet paper or replace the towels, we had to ask for that stuff
Every time we ask for something completely reasonable we were treated as an inconvenience. I felt because we were there on an insurance claim rather than vacation or business we were treated differently than the other guests, like we didn't belong there.
Then there was the issue with the blanket, we brought several personal blankets from home to feel more comfortable during our stay. One of which was accidentally taken from our room. I know it was taken because we checked everywhere including under the sheets and in the cabinets. It absolutely was not there.
We brought it up to the management and the housekeeping. But instead of returning the blanket properly and apologizing, they put it back in our room and pretended like nothing happened. I don't like being lied to. It is a sign of absolute disrespect, and an insult to my intelligence.
When I brought this up to the management, that I was displeased with the way they handled it, they decided not to renew our stay, and expected us to check out when my insurance company had approved a stay for two more weeks.
I didn't even find out about this until housekeeping knocks on my door at 12:05 saying I was supposed to check out at noon.
Then, they only gave me an hour to pack up all my stuff that I had just unpacked for what I believed to be a two-week stay.
The whole thing was incredibly unprofessional, I expected better treatment from a place like this. I expected to be treated like a person.
Additionally they are not as pet friendly as they advertise themselves to be. Technically you are allowed to have pets in the room, but you have to be there with them. I was expecting an adjacent patio with a doggie door going outside when I heard it was pet friendly. But in order to let the dogs use the bathroom you have to go downstairs into this terrible patch of gravel.
We ended up having to temporarily relocate our dogs all the way to Fresno, because this place isn't as pet friendly as they make themselves seem.
Rachel Cisneros
My room is clean and nice. It has a living room, kitchenette, enormous bathroom and private bedroom. It's more like an apartment than a hotel room. This would be idealistic for any out of town visitors on extended stay. I came here for the Tulare World Ag Expo and all hotels were sold out. But this one stayed reasonably priced and gave me an excellent room 102. I always prefer Hilton hotels and this one has free breakfast.
Melissa Ballard
This hotel is absolutely amazing! Pet friendly! The room was clean, had everything we could possibly need. The staff was always friendly, had a smile and a greeting every time we saw them. I cannot recommend this place enough. 10/10
sofia carrillo
For the safety of yourself and your belongings I do not recommend staying here as I was visiting from out of town. I stood here with multiple family members. On the day of our check out my iPad went mysteriously missing. When i did FindMy iPad it was pinging at the hotel. They asked house cleaning and no one turned it in. Throughout the day, from morning to evening my iPad kept pinging in different locations of the hotel, which leads me to believe it is an employee moving around the hotel. I had to call the police and they went out to the hotel but again no one would turn it over. Finally the location changed and had an address where the officer was able to go and recover my stolen iPad. But they cracked my iPad. I provided them with my screenshots of the constant pinging, the address of the house, the police officers phone number and a run down of all my movement while I was at the hotel that morning. The hotel is taking no responsibility and claiming it is not any of their employees. It seems like common sense that the iPad pinged all day in multiple locations of the hotel and that the iPad was found in a home only 6 miles away from the hotel that it would be an employee. They had the nerve to say that they get a lot of locals staying at their hotel. Im sorry but who is going to choose to pay to stay at a hotel only 6 miles away? This is definitely a cover up for either the employee or for the hotel not having to take responsibility and replace my iPad. Front desk girls were nice but manager just didn't even seem to care. She only kept repeating, "We will do an investigation. Like I said, we will do an investigation. Okay again we will do an investigation." The iPad was never removed from the room so I believe that when i went downstairs, there was a moment that the room was left empty and housekeeping was just doors away. They may have knocked thinking we checked out because I did walk out with my daughter to take her to the car. They may have expected to do in to clean but saw my bags were still there. I think they saw the iPad at this time and took it. Myself and my niece checked the room twice before leaving the hotel and there were no items left behind. This is why I know it wasn't a matter of me forgetting it in the room.
Adding this last part as they hotel responded but I cannot respond to them. In the last email i received from the hotel it was stated that they were unable to get a hold of the officer and only were able to reach his voice mail. Never did they tell me they spoke to the officer. Yet, without talking to the officer they stated they concluded their thorough investigation and found that they were not at fault and that it was not an employee. How can you conclude your "Thorough" investigation without even talking to the officer?
Additionally they state a "good Samaritan" turned in my iPad, which is false. A good samaritan would have turned the iPad in to the location it was found. Not held onto it for 8 plus hours, turn the iPad off, take it home with them and then only turn it over when the cops came knocking on their door looking for it. They used a fake burner FB account to act like they posted it, but was only posted minutes before recovery.
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