Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois

Address: 7550 E State St, Rockford, IL 61108.
Phone: 53982200.
Website: ihg.com
Specialties: Hotel, Conference center, Wedding venue.
Other points of interest: LGBTQ+ friendly.
Opinions: This company has 1308 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Holiday Inn Rockford(I-90&Rt 20/State St) by IHG

☎️53982200

Holiday Inn Rockford (I-90&Rt 20/State St) by IHG

The Holiday Inn Rockford (I-90&Rt 20/State St) by IHG is a highly-rated hotel located at 7550 E State St, Rockford, IL 61108, offering a range of amenities and services to make your stay comfortable and enjoyable. With a phone number of 53982200, guests can easily contact the hotel for reservations or inquiries. The hotel's official website is ihg.com, where more information about the hotel and its services can be found.

Specialties and Other Points of Interest

Hotel: The Holiday Inn Rockford offers comfortable accommodation with a range of room types to suit different needs.
Conference center: The hotel features well-equipped conference facilities, making it an ideal choice for business events and meetings.
Wedding venue: With its attractive spaces and excellent service, the Holiday Inn Rockford is also a popular choice for couples planning their wedding day.
LGBTQ+ friendly: The hotel is known for its welcoming and inclusive atmosphere, catering to guests from all backgrounds.

Opinions and Average Rating

With 1308 reviews on Google My Business, the Holiday Inn Rockford has earned a solid reputation among its guests. The average rating for the hotel is 4.1/5, reflecting the positive experiences of many who have stayed there. One reviewer noted that "everyone there treated us so well it was hard to leave," while another commented on the "very friendly and accommodating" staff. Overall, the opinions suggest that guests appreciate the hotel's commitment to providing a comfortable and welcoming environment.

Recommendation

For anyone looking for a comfortable and well-equipped hotel in Rockford, the Holiday Inn Rockford (I-90&Rt 20/State St) by IHG is a strong recommendation. With its excellent amenities, friendly staff, and commitment to guest satisfaction, the hotel offers a memorable experience for both business and leisure travelers. To learn more or to make a reservation, visit the hotel's official website at ihg.com or contact them directly at 53982200.

👍 Reviews of Holiday Inn Rockford(I-90&Rt 20/State St) by IHG

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois

Beth C.

5/5

Update: We had an absolutely amazing stay! Everyone there treated us so well it was hard to leave. 100% 5+ stars

So far, so good. We're not done staying here yet. Every employee we've interacted with has been quite lovely. Very friendly and accommodating.

Ellen

Our Grandson is turning 5 and he loves to stay at hotels. We picked your Holiday Inn for this past Saturday night stay. We arrived and was told that the room we reserved was no longer available. My response was "why isn't a room I reserved over a month ago no longer available?" I was then told I could have another room and they would discount. At this point I took out my phone and looked up the reservation.....King Size Bed with Jetted Bath Tub. I told them, when I placed the reservation, there were only two rooms left and I placed it right away, that's what you want a customer to do....book it right away....correct?

A young man sitting next to the woman who was taking care of me, said, well, the room is available, but we have no one to clean it. To which I responded then bring someone in to clean it I have a reservation that I have paid for. The young man answered we had no house cleaning people today. I looked at him like he was speaking another language which hotel in the world does not have house cleaning people every day. I then asked to speak to a manager, which he said, also was unavailable.. By now I think I am getting punked because this is just all unbelievable. My husband and I use Holiday Inn all the time and we have never had this problem or with any other hotel.. I walked away to find another hotel, not without voicing my opinion to both of your people behind the counter. Wow....5 minutes later, not only was the room available IT WAS CLEAN. I could not believe that. this hotel could do this to my husband, my grandson and myself. The kicker of it all. was when we got to the second floor and to our room there were cleaning people up there.. What is going on with your hotel Why would this employee lie to us?

The next morning....we go to breakfast.....breakfast INCLUDED is what my reservation says. The waitress brings up a bill for 15 dollars. WHAT? WOW. I had not looked at it, it was a voucher for 20 dollars. No FREE breakfast. Come on......really? So, on our way back to the room I stop at the desk and ask why our breakfast was not included when my reservation says breakfast included?......do you know what she said to me? Yes, it is deceiving! Wow.

If you were me....would you ever stay here again?

RaeTaylor

My stay at the Holiday Inn Rockford was absolutely wonderful! The hotel was clean, comfortable, and well-maintained, making for a relaxing experience. The staff was incredibly friendly and accommodating, always ready to help with a smile. From the welcoming atmosphere to the excellent service, everything exceeded my expectations. I’m already looking forward to my next visit. Highly recommend!

Happy C.

The staff was very friendly and helpful. We have stayed here several times and enjoyed each visit. My wife attends a conference all day Saturday so enjoy the late check out. The breakfast was very good and reasonably priced at the attached restaurant. The room was well maintained and very comfortable. My wife and I enjoy the two queen beds. The location is easy to find and navigate around. Plenty of parking and no extra expenses like some of the conference locations we go to. The weather was great for our weekend.

Tina B.

5/5

We stayed here before heading out on a trip from Rockford airport. It was about a 20 minute drive to the airport that morning.
The rooms were clean and spacious.
We ate at the on-site restaurant. It was very good and the waitress was excellent.

lotus99

The room was very clean. The staff, especially Caitlin, was very professional. Priceline didn't mention the hotel was pet friendly. (Two in our party have allergies to pet dander.). Found that out after looking at the hotel's website. I called it directly and requested a room away from the pets. Spoke to Caitlin both times and met her at checkout. She was giving info to someone on the phone, but put them on hold to check me out! Big bathroom! Only con was no breakfast, but there were plenty of restaurants nearby. Plenty of parking. Requested an extra chair for the room. Received it in about 5 minutes! Best stay ever! And the friendly gentleman explained how to work the electronic blinds.

Sam

3/5

Service isn’t horrible took us in pretty late at night. I do a routine bedbug check at every hotel and found a weird stain not sure if it was a bed bug stain we didn’t see any bugs but was concerning.

Brenna4172

The room was spacious and offered a few different options for sitting/working/relaxing. The bed was comfortable and the choice of pillow firmness was much appreciated. The bathroom was large and clean though I would have preferred a walk-in shower versus a tub/shower...but that is not a huge deal.