Holiday Inn Express Naperville, an IHG Hotel - Naperville, Illinois

TeeTee

Very relaxing and comfortable room! LED lights on mirror inside bathroom. Very comfortable bed! WiFi great! The bathroom had amenities Dove hand soap, body soap shampoo, conditioner! Fridge microwave and ice bucket!! Tea and coffee as well! Breakfast was a variety of sausage pancakes bacon cereal and orange juice and cranberry juice! No complaints. It will help to add almond milk for people with allergies but I wouldn’t change a thing!! Everyone nice and polite! Very quiet!

LNBIL

We needed a room overnight prior to a business meeting in the western suburbs – Holiday Inn Express, Naperville, was economical, quiet, comfortable, and the breakfast in the morning was excellent. I loved the cheesy omelette and the cinnamon rolls, coffee, and juice. Options were wonderful. The dining area was clean and spacious. Highly recommend this property!

Michael G.

I stayed here on the Sunday before Christmas 2024 due to an unexpected circumstance. Despite the not so great situation, this hotel provided a very good experience.

Service at the front desk was friendly, knowledgeable and professional. The lobby was bright and clean. The hallways and common areas were also clean and bright.

My room was on the top floor with a view of the back parking lot and the I-88 Tollway. The room was clean, bright, and comfortable. Everything worked and the sink and shower had plenty of hot water. My overnight stay was comfortable and relaxing. Best of all there was no parking lot shenanigans terrorizing the guests.

The free breakfast was amazing. Fresh, hot chicken sausage with a good spice and cooked to perfection was the winner! The Greek Yogurt was fresh and filling. The coffee was hot and fresh. The breakfast area and the dining area were clean and inviting and smelled pretty good!

Of course the in room coffee maker worked very well and provided fresh hot coffee.

The check out process was fast and easy. I felt respected as a guest. The overall experience was very good and I felt safe and comfortable. Best of all this hotel is close to many other restaurants and downtown Naperville.

I may make this my new home away from home the next time I’m in the area. It’s not Animal House, it’s amazing house.

amth

this is a great place to stay! The rooms were clean, had toiletries, coffee & tea, easily accessible charging ports, good closet & drawer space. The bed was comfortable, lighting was good, the desk lamp was a great touch, overall a great experience.

Emilse H.

Overall our stay was very good! The check in lady Jessica was super helpful and nice. We attended the managers reception where they serve an appetizer and a beverage (alcoholic and non). The manager was absolutely fantastic and so nice as well. The room itself was for the most part clean besides hairs on the bathroom floor and dead bugs under the sink. I did like how quiet it was even tho we were kiddie corner to the stairs and elevator. The breakfast was so delicious and fresh and had many choices. The ladies at the breakfast area were very kind and helpful as well. I would stay at this location again becasue of the staff and the welcoming atmosphere!

Retired@56

This was a repeat Multi-night stay. I found the staff (as before) to be Friendly, available, & supportive.
My room was clean and spacious, with appreciated amenities (e.g. Keurig Coffee Maker, Fridge, iron, & Microwave.)
IHG Rewards provides value, I received an upgrade for my stay.
What I wished improved was the Breakfast choices (especially for Vegetarians & Vegans like me.) Also, the quality of the food offered could be improved (freshness and taste.)

JDx2

I've stayed here twice (fall and winter) and both experiences were pleasant. The breakfast is well prepared; property is clean and well lit at night. It's a good balance of amenities and ADA for all ages. The bed was fine but I prefer it firm.

JTBC15

We enjoyed our stay here. Our request for adjoining rooms was met, we were allowed to check in a bit early (without even asking!), the pool was great for the kids, breakfast was delicious, the beds were comfy, and the location was close to lots of restaurants and other area attractions. We’ll be back for sure!!