Extreme Adventure Races - Hull

Address: Humberside, 773 Spring Bank W, Hull HU5 5BA.
Phone: 01482231288.
Website: extremeadventureraces.co.uk
Specialties: Outdoor clothing and equipment shop, Adventure sports centre.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Credit cards, Credit cards.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Extreme Adventure Races

☎️01482231288

⏰ Open Hours of Extreme Adventure Races

Monday: 9 am–4:30 pm
Tuesday: 9 am–4:30 pm
Wednesday: 9 am–4:30 pm
Thursday: 9 am–4:30 pm
Friday: 9 am–4:30 pm
Saturday: 10 am–3 pm
Sunday: Closed

Extreme Adventure Races, located at Address: Humberside, 773 Spring Bank W, Hull HU5 5BA, is an adventure sports center and outdoor clothing and equipment shop that offers a wide range of services and products. The company can be contacted at Phone: 01482231288 and has a website available at Website: extremeadventureraces.co.uk.

The shop specializes in providing high-quality outdoor clothing and equipment, making it an ideal destination for those who enjoy extreme adventure races, hiking, camping, and other outdoor activities. The store offers a variety of products, including clothing, footwear, tents, backpacks, and other camping gear. Additionally, the adventure sports center offers a range of activities and services for those looking to take their outdoor experiences to the next level.

One of the key features of Extreme Adventure Races is their delivery service, which allows customers to receive their purchases directly at their doorstep. The store also offers in-store pick-up, in-store shopping, and accepts credit cards for payment. These services make it easy and convenient for customers to shop and pay for their purchases.

Extreme Adventure Races has received 9 reviews on Google My Business, with an average rating of 3.6/5. This indicates that the company has a mixed reputation, with some customers praising the quality of their products and services, while others have raised concerns about their customer service.

Overall, Extreme Adventure Races is a great destination for those looking for high-quality outdoor clothing and equipment, as well as a range of adventure sports activities. The store's convenient delivery and payment options make it easy for customers to shop and receive their purchases. However, those considering shopping at the store should keep in mind the mixed opinions of previous customers and do their own research before making a purchase.

👍 Reviews of Extreme Adventure Races

Alexandra Roberts

1/5

Asked for advice regarding a jacket I bought. I got a reply to my first email and tried what they suggested. However the jacket was still not waterproof, so I emailed them twice again but have had no response. I asked for contact details of OMM if they couldn’t help but still nothing. Just to be ignored is not good customer service at all. Disappointing.

Ralph Drouin

1/5

I ordered a pair of Buffalo mitts as a Christmas present. They were too small so I returned them and asked how much the p&p would be to post a medium sized pair in exchange, but got no reply. I also sent an email but received no reply. The gloves were for my daughter so I asked her to contact the vendor. She received an evasive answer saying that Royal Mail might have delivered them to the address next door. I do not find this explanation credible in the absence of any reply from the vendor. Another reviewer had the same experience. Do not buy from this vendor.
UPDATE 1st March 2023:
The reason why the company was not informed for 27 days is because you did not acknowledge my email dated 28th December 2022 11:37 asking for an exchange. I sent this email the day before the mittens were posted. Had you replied to my email, you could have told me that they had not arrived and I could have asked Royal Mail to investigate where they had been delivered and I would have accepted the loss.
It has taken the company 8 weeks to reply to me although they did reply to my daughter on Facebook, asking what the tracking number was and saying that sometimes deliveries are left at the old people's home or garage next door. No more was heard until I emailed a different address that I found on PayPal 3 days ago. I received a reply last night, which has since been redacted, accepting no liability but offering to credit the cost of the mittens against another purchase from the website.
The bottom line is that I emailed the company on 28th December asking for an exchange. The company has not explained why this email was not acknowledged.

Stuart Wonfor

5/5

Initial thoughts great. Price beat everyone out there. Items posted and tracked with Royal mail (2 day delivery) I had a concern about my postage details and wanted to contact them. There was no queue on their phone line, the chap that answered was both knowledgeable and very helpful. Really great service I'm looking forward to receiving my new trail shoes and giving them a go. Would definitely use this vendor again

Richard Jones

5/5

Ordered an OMM waistbelt in orange, it was the best price on the net that i could find, I had emails telling me it had been posted and i could track the parcel, it arrived on time with no fuss or hassle, perfect, thanks.

Sarah Watson

1/5

Items bought posted quickly, and happy with quality. However, sent one back and still no refund to be seen 4 months later. No response to web form or email and no-one picks up the phone. Avoid this company.

John

5/5

Have competed in the Fire and Ice Ultra and have to say it was one of the best races of my life. When I realised I was missing some kit just a few days before the race they were able to send it to me next day delivery so I had it in time for the race!

Jorunn Jonsdottir

5/5

Great advice, and quick delivery. Thank you very much

Adi Blaine

4/5