Destinations By Ellen - O'Fallon, Illinois

Introduction to Destinations By Ellen

Destinations By Ellen is a highly-recommended travel agency located at 125 E State St, O'Fallon, IL 62269, United States. The agency, led by the experienced and knowledgeable Ellen, specializes in creating tailored travel experiences for clients from all walks of life. Their commitment to providing exceptional customer service, coupled with their in-depth knowledge of various destinations, sets them apart from other travel agencies.

Specialties and Services

At Destinations By Ellen, the focus is on creating personalized travel plans that cater to each client's unique preferences and needs. A full range of services is offered, including online appointments and on-site services to accommodate customers' schedules and preferences. The agency is also proud to offer a wheelchair-accessible car park, ensuring that all travelers, regardless of their mobility, can enjoy their dream vacation.

Customer Reviews and Testimonials

The agency has garnered a stellar reputation in the travel industry, as evidenced by its impressive 4.8/5 average opinion rating based on 21 reviews on Google My Business. Clients consistently praise Ellen's prompt and helpful correspondence, her ability to expedite reservations, and her comprehensive planning of travel arrangements. One satisfied customer remarked, "Ellen was very prompt with correspondence and helpful in setting up our trip to Costa Rica."

Another notable aspect of Destinations By Ellen's service is the ease with which clients can plan their trips. As one reviewer mentioned, "Day trips we planned ourselves as we were working around a personal schedule." This flexibility, combined with the expert guidance provided by Ellen, enables clients to have a truly memorable and enjoyable travel experience.

Success Stories

The success of Destinations By Ellen is further demonstrated by the numerous positive testimonials from satisfied customers. For instance, "Great hotel and awesome vacation. Ellen did a great job putting everything together," said one client. Another client expressed their satisfaction, stating, "I will definitely use her again in the future. I didn't worry about anything concerning the trip because she had everything covered."

Conclusion and Contact Information

👍 Reviews of Destinations By Ellen

MONTY H.

5/5

Ellen was very prompt with correspondence and helpful in setting up our trip to Costa Rica. We already knew where we wanted to stay but she expedited our reservations! Day trips we planned ourselves as we were working around a personal schedule. Would highly recommend working with Ellen and Destinations By Ellen!

Michael H.

5/5

Great hotel and awesome vacation. Ell did a great job putting everything together. I will definitely use her again in the future. I didn’t worry about anything concerning the trip because she had everything covered!

John B.

5/5

Ellen does a great job. We Love what an awesome job she does with our vacation booking.

Rebecca G.

5/5

I highly recommend Ellen! She took care of every detail of my trip to Iceland. It was the best trip I have ever had and will definitely be utilizing her expertise when I take my next trip.

Fatima P.

5/5

Ell was fantastic to work with for our Cancun girls trip! She gave us several resort options and after booking made sure to stay in contact to share tips for a successful trip. Would definitely work with her again in the future!

BONNIE W.

5/5

We had a wonderful vacation to Maya Rivera all because of Ellen and her expertise in helping us to plan from beginning to end, beginning with renewing our passports. Flight tickets, transportation to the resort and back to airport, plus the room accommodations in the “perfect” location. All of her planning & help made this vacation something to remember. How lucky we are to have her in this area….she really cares about her clients & takes time to make sure of every detail. Thank you, Ellen!

Tia H.

1/5

I was excited to work with Ellen after so many people had recommended her, but unfortunately, it didn't work out for us. I contacted her asking for help planning our trip to Europe. The first time I emailed her, I didn't hear back for over a week but she did email me finally after I contacted her a second time to check in and make sure she received our first correspondence. She got back to me a few days later and told me she would be happy to help, I told her all the details of our trip and asked for help with our plans she said she was very busy with Europe plans but she would get back to me in a week with some details. 18 days later I hadn't heard anything and I emailed her for the third time asking about helping us with our plans and I never heard back from her again. Definitely disappointing

Emily

5/5

So blown away by how spot on Ell was in regards to the type of vacation we were looking for. We traveled both with friends and as a family with Ell's guidance and could not have been happier!
-Quick responses
-Takes time to understand vacation desires
-Responds to all questions
-Happy to make any adjusted changes
-Helpful
-Provides as many options as needed in help make "final" trip decision