Community Health Resources - Willimantic - Willimantic, Connecticut

david Z.

My therapist WILMA is amazing along with my medication therapist GRACE as well, also Melissa has been a great help. Thank you so much CHR ❤️ I HIGHLY RECOMMEND this place if you need help and support 😊 SCHEDULING IS GREAT also if you need phone support they always take time to answer . Nov 7, 2024

Corbin C.

Descent in person pretty bad phone support. first of all they were told multiple times to stop calling my mother. they constantly call her in regards to me then dont call my home phone. No public option to call the office directly that i know of only a national number to a rep that only knows how to do basic things.

called today after waiting on hold because I received a letter telling me to call to schedule an appointment threatening discharge. I did and was told "oh well your usual provider just left and we need to find you a new one" i pushed back not good enough because i'm receiving letters threatening to discharge me if i dont schedule to see a provider.

the rep forwards me directly to the office. NO ONE ANSWERS THE PHONE JUST GOES TO VOICEMAIL. extremely unprofessional for a big chain.

left a message but don't expect to receive a callback. If i had to describe these guys exterior communication skills in one word it would be "unprofessional".

Darlene A.

I've been trying to get a therapist/counselor for over a year. Finally was assigned one and after 2 sessions left. After countless phone calls and messages nobody returns my phone calls. This facility is a joke for people who are independently seeking resources. If you are court ordered to be there you have no problem getting help. Other than that you are pushed aside and put on back burner. Worse part is I even told the willimantic office as well as in the voice mails I left that I have a car and am WILLING TO TRAVEL to different locations. You can't tell me there isn't an opening in the past year in Willimantic, Danielson, Putnam or Enfield!!!

Andrea M.

My daughter was in their care coordinator program. That woman disappeared for weeks at a time. They NEVER sent someone for consistency. They took 5 weeks to get us some funds for household essentials, and for food. My daughter is pregnant and I'm disabled and they promised a membership for the community center and then disappeared.

Kamala S.

I’ve been in therapy for years and I can honestly say this is one of the worst agencies I’ve encountered. Therapist will shorten your session without notice and it’s clear they don’t really care about you or your problems . I made a concerning comment to my therapist and instead of trying to figure out if I was okay, she laughed and rushed me out her office. I don’t expect anyone to care but pretending to care would of been nice.

Allison G.

CHR is still insisting that their patients visit busy and crowded labs weekly to stay on Suboxone, which is life saving for addicts. Other health care professionals that also prescribe Suboxone are doing drug tests using mail and Telehealth in order to keep their patients safe instead of mandating visits to labs. All they care about at CHR is protecting themselves from the pandemic and have no problem forcing patients to expose themselves, their loved ones, and all others to Corona virus. They don’t care and just won’t inconvenience themselves to keep us safe. That is major contempt for addicts. Stay away!

Gilberto R.

It was the worst program ever in my life they make you share if not they will kick out through you to the street that's place is terrible don't go to that place.

Justin E.

Wonderful, peaceful, and a good place