Comfort Suites Normal University area - Normal, Illinois

Address: 310B Greenbriar Dr, Normal, IL 61761.
Phone: 94528588.
Website: choicehotels.com
Specialties: Hotel.
Other points of interest: LGBTQ+ friendly.
Opinions: This company has 332 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Comfort Suites Normal University area

☎️94528588

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👍 Reviews of Comfort Suites Normal University area

Comfort Suites Normal University area - Normal, Illinois

Crystal G.

3/5

Booked two rooms as we had some work to do in the area. The rooms weren't bad but the AC had black mold on the vents, we found a bug crawling on our ceiling and it looked Iike someone exploded some kind of food all over our door. Other than that the beds were comfortable and the room was pretty clean. I would advise against staying here if it's time for the geese to nest and you need to sleep during the day due to night work. Those things would not shut up and wanted to fight us a couple of times that we would try to leave. They literally followed us to our truck and wouldn't let my husband get in. He kept running around the truck but they it's like they knew how to keep him from being able to get in his own vehicle. Kind of comical honestly now that I think about it. Would stay here again for work just to watch my husband get chased by geese.

Nancy

Positive: Staff was helpful and friendly.Extended our stay for an additional day in the same room. We were able to add children to our room when we arrived Negative: The pool was wonderful but needs a few minor repairs

Nichole M.

2/5

Pool was FREEZING. Rooms are spacious but very outdated. Our doors didn't shut properly, no soap in the bathrooms, phones didn't work in either room. Front desk girl was friendly. All I can say is you get what you pay for.

Jenny B.

3/5

If you are only planning to sleep here this place is great and good rate. There are many things in need of repair and attention. The pool should be closed to remodel, it would give them a great amenity unfortunately the pool looks like it is falling apart. We didcseim but I was afraid the ladder was going to break on us, but we had drove 3 hours and needed to unwind. The breakfast was good, but many things need ficingbon the rooms, hands on closet doors, the security bar on the door was cracked. The light bulbs in the lamp - although that is not high priority. We had a good night's sleep and staff was friendly. but nothing else really stands out.

Steffanie

4/5

Both the receptionist that I spoke with to book my room yesterday and the lady that checked me in were both very nice & helpful (I don’t know if they were the same person). The rooms were great for the price and did the job of getting a good night sleep in between my roadtrip.

Curtis

Positive: It has a high rating which is correct. Take a chance on this hotel. You'll like it. Negative: ""

Sheri

Positive: The room was spacious, the staff friendly, and the breakfast delicious. Negative: I was unable to connect either of my laptops to the wi-fi. I am aware of 2 other guests who had the same complaint for the same evening. This resulted in me being unable to complete my work tasks.

phil R.

3/5

It's not the cleanest room. The mattress was lumpy. I worked in a hotel for 13 years, so I know everything there is to know about the hotel industry. The maids make the hotel. If the rooms aren't clean, it's hard for me to say anything nice. There were rings from someone's drink prior. The floor was not vacuumed. You could tell it was a quick cleaning. The sheets on the bed was clean. One night I stayed on the first floor by the pool and it was very loud. Not one staff member came to quiet the area. The breakfast was just ok. Definitely not a four star hotel like they say it is.