AAA San Luis Obispo Insurance and Member Services - San Luis Obispo, California

rita J.

Went directly into the facility with no appnt. to get an international D.L., and was promptly (in less than 20 minutes) out the door after a stellar experience!

The front desk gal was awesome - super efficient, patient, friendly and helpful - and Page, the woman who ultimately processed my request, was a gem as well!

This was one of the BEST experiences of this sort for me in my many years of doing them.

William J. W.

Very friendly and eager to assist. Knowledgeable about products and services. I felt heard, seen and respected. Uncommonly encountered anywhere else.

Paul M.

Joined AAA this Tuesday for their classic towing package, and insurance on my 2000 Ford F-150 pickup. I was in and out in 30 minutes with my new regestration, and insurance . While sitting waiting to be helped a nice lady even came around and handed out bottles of water!! You won't get that kind of service at the DMV!!! If you belong to triple A you can get all your DMV work taken care of except drivers license, and vehicle inspections!!

S R.

Such a refreshing expert to work with people who are polite, professional and knowledgeable. This location has the most amazing staff. I have used them for vehicle registration, insurance, change of address… just great experience every time.

kim L.

Use AAA San Luis Obispo, for any service other than Travel. I called Norwegian Cruise Lines to ask them where we should meet the shuttle to take us from the airport to the cruise ship. I was informed that the arrival time at the airport would not provide us time to get to the ship. When we contacted AAA we were told that we could rent a car and drive down in plenty of time to meet the ship. We lost out on the money we paid to get to LAX and they didn't even offer to cover the cost of the rental car. We booked our trip thinking their travel agents were knowledgeable. If you do book through their travel agents, due your due diligence and confirm everything they do. Do not rely on them to coordinate your trip.

Alicia C.

HORRIBLE CUSTOMER SERVICE!
I will NEVER return to this AAA! After walking in and not being greeted for awhile I had someone “check me in”. I sat waiting for awhile. I then asked an employee about how much longer it would be because I’m headed back to work. All she say was your next. After completing with her customer she then took a gentlemen who walked in after all of this with no appointment. I went up and asked what’s going on I thought I was next and she just was slowly going through his paperwork and assisting him. I also let them know I was there for registration upon check in and no one mentioned I can’t pay with a debit card. I waited over 40 minutes FOR NOTHING! After speaking with a manager all she said is sorry and they have a new employee. Good luck to that employee being trained in such an environment.

Amy R.

Visit Pismo Beach and my car got high center trying to turn around.. AAA responded within 30 min and the driver did an excellent job..

Rachael R.

Great customer service! I stopped by on Halloween of all days and the staff were mostly dressed up which was fun. They were all very kind, organized, & knowledgeable. My only inconvenience was when it came to pay my dues for changing titles, I needed to either pay in Cash or by Credit Card (couldn't take Debit which I don't understand). Since they didnt accept American Express either, I had to find an atm and come back. Otherwise all issues were sorted out there!