What services does Russell Hardware Company offer?

The store offers hardware, home improvement, paint center, garden center, key cutting, and custom picture framing services.

Is the store located in a convenient area?

Yes, the store is located in Bloomfield Hills, a suburb of Detroit, with easy access from major thoroughfares and public transportation options.

Does the store offer personalized customer service?

Yes, the store is family-owned and operated, ensuring a consistent level of quality and service.

Can I get my keys duplicated at the store?

Yes, the store provides a key cutting and duplication service, fast and accurately.

Does the store offer custom picture framing services?

Yes, the store offers a custom picture framing service to help customers showcase their cherished memories and artwork.

Russell Hardware Company - Bloomfield Hills, Michigan

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone: 2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

☎️2486440100

⏰ Open Hours of Russell Hardware Company

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction

Nestled in the heart of Bloomfield Hills, Michigan, the Russell Hardware Company has been a trusted name in home improvement and hardware supplies for over seven decades. Established in 1946, this family-owned business has evolved to meet the changing needs of its customers, offering a wide array of products and exceptional customer service. Situated at 36280 Woodward Ave, Bloomfield Hills, MI 48304, the store is a beacon of reliability and quality in the Detroit metropolitan area.

Main Services

Hardware and Home Goods: The store offers a vast selection of hardware, tools, and home improvement products, catering to both DIY enthusiasts and professional contractors. From nails and screws to paint and plumbing supplies, Russell Hardware Company ensures customers have access to top-quality brands and products.
Paint Center: The store's paint center is a one-stop-shop for all painting needs. It offers a wide range of paint colors and brands, as well as expert advice on color matching, paint types, and application techniques. The paint center also provides in-store color sampling and tinting services.
Garden Center: During the warmer months, the Russell Hardware Company transforms into a vibrant garden center. It offers a diverse selection of plants, gardening tools, and outdoor living products to help customers create beautiful and functional outdoor spaces.
Key Cutting and Duplication: The store provides a key cutting and duplication service, ensuring customers always have access to the keys they need, when they need them. The service is fast, accurate, and competitively priced.
Custom Picture Framing: Russell Hardware Company offers a custom picture framing service, helping customers showcase their cherished memories and artwork in style. The service caters to a variety of framing needs, from personal photographs to large art pieces.

Location and Access

The store is conveniently located in Bloomfield Hills, a suburb of Detroit, making it easily accessible from several major thoroughfares. It is situated along Woodward Avenue, one of the city's main arteries, providing ample parking for customers. The store is also close to several public transportation options, including the SMART bus system and the QLINE streetcar.

For those driving, the store is easily reached from the I-696 and I-75 interchange, with the I-696 providing direct access to the store via the Woodward Avenue exit. The store's parking lot is well-lit and offers dedicated parking spaces for disabled customers.

Featured Characteristics

Family-Owned and Operated: The Russell Hardware Company has been under the same family ownership since its inception, ensuring a consistent level of quality and service. This family touch is evident in the store's warm, inviting atmosphere and personalized customer service.
Community Involvement: The store is deeply committed to its community, sponsoring local sports teams, schools, and charitable organizations. It regularly hosts in-store events and workshops, fostering a sense of community among its customers.
LGBTQ+ Friendly: Russell Hardware Company is proud to be a welcoming and inclusive space for all customers. It is committed to providing a safe and respectful environment for everyone, regardless of their sexual orientation or gender identity.
Accessibility: The store is designed with accessibility in mind, featuring a wheelchair-accessible entrance and parking spaces. It also offers Wi-Fi throughout the store, ensuring customers can stay connected while they shop.

Practical Information

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States
Phone: 248-644-0100
Website: russellhardware.com
Hours of Operation: Monday - Saturday: 7:30 AM - 7:00 PM, Sunday: 8:00 AM - 6:00 PM
Payment Methods: Credit cards, Debit cards, NFC mobile payments

Positive Aspects from Customer Reviews

Customers have consistently praised the Russell Hardware Company for its exceptional customer service, knowledgeable staff, and wide product selection. Here are some key positive aspects mentioned in customer reviews:

Knowledgeable Staff: Customers appreciate the helpful and informative staff at Russell Hardware Company. Many reviews mention the staff's ability to provide expert advice and assistance, making the shopping experience more enjoyable and productive.
Wide Product Selection: The store's extensive product range is another common theme in customer reviews. Customers appreciate the convenience of being able to find everything they need in one place, from hardware and tools to paint and gardening supplies.
Quality Products: Russell Hardware Company is known for its commitment to quality. Customers consistently praise the store for its top-quality products and brands.
Community Involvement: The store's community involvement is another aspect that resonates with customers. Many reviews mention the store's sponsorship of local events and organizations, demonstrating its commitment to the community.

👍 Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan

Brenna W.

1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Xhesjan Z.

5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

T B.

5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Lewis H.

5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

George D.

1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Shannon S.

5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

TM E.

2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Kathleen J.

5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!