Helms Motor Co Inc RAM - Lexington, Tennessee

Helms Motor Co Inc: A Trusted Ram Dealership in Lexington, TN

Helms Motor Co Inc, located at 694 E Church St, Lexington, TN 38351, is a reputable car dealer specializing in a wide range of vehicles, with a particular focus on Ram trucks and SUVs. The company has established itself as a local favorite, known for its commitment to customer satisfaction and transparent business practices. A significant number of customers, as reflected in their strong online presence, consistently praise the dealership’s dedication to providing a positive and straightforward buying experience – a refreshing contrast to the often-complex process associated with traditional dealerships.

Location and Contact Information

Conveniently situated in Lexington, Tennessee, Helms Motor Co Inc is easily accessible to residents throughout the region. Potential clients can reach them directly at (731) 968-2012. For those seeking more information or wishing to schedule a test drive, the dealership’s website, helmsmotor.com, offers a comprehensive overview of their current inventory, financing options, and services. The address remains 694 E Church St, Lexington, TN 38351.

Specialties and Services

While Helms Motor Co Inc caters to a broad spectrum of automotive needs, they have cultivated significant expertise in the Ram brand. Customers frequently commend their knowledge of Ram vehicles and their ability to secure the best possible deals. Beyond new Ram vehicles, the dealership also offers a selection of quality pre-owned vehicles, ensuring that clients have ample choices to suit their budget and requirements. The dealership provides a variety of services including oil change, repair services, and comprehensive vehicle maintenance. Their commitment extends to streamlining the purchasing process with acceptance of credit cards, debit cards, and convenient NFC mobile payments.

Accessibility and Amenities

Helms Motor Co Inc is dedicated to ensuring a comfortable and accessible experience for all customers. The dealership boasts a wheelchair-accessible car park and an wheelchair-accessible entrance, demonstrating their commitment to inclusivity. Furthermore, the dealership accepts a wide range of payment methods, including credit cards, debit cards, and the increasingly popular NFC mobile payments, offering flexibility and convenience for customers.

Customer Feedback and Reputation

The company maintains an impressive average opinion of 4.6/5 based on 181 reviews on Google My Business. These reviews consistently highlight the dealership’s exceptional customer service and honest approach. A recurring theme within these testimonials is the dealership’s dedication to treating customers with respect and transparency. Several reviewers specifically mention the dealership’s commitment to providing the lowest doc fees – documentary fees – among local dealerships, a significant benefit for prospective buyers. The team’s willingness to offer the best possible trade-in value, upfront and honestly, further contributes to their positive reputation. It’s clear that Helms Motor Co Inc prioritizes building long-term relationships with its customers, fostering trust and loyalty. The feedback consistently suggests a departure from the often-manipulative practices common in the automotive industry, presenting a refreshing and reliable alternative. Customers appreciate the straightforwardness and the feeling of being valued, not just as a transaction, but as a person.

Key Features Summary

• Ram Vehicle Specialist: Extensive knowledge and selection of Ram trucks and SUVs.
• Transparent Pricing: Low documentary fees and upfront trade-in offers.
• Customer-Focused Service: Emphasis on respect, honesty, and a positive buying experience.
• Convenient Amenities: Wheelchair accessibility and multiple payment options.
• Comprehensive Services: Oil changes, repairs, and vehicle maintenance.

In essence, Helms Motor Co Inc represents a welcome addition to the automotive landscape, offering a combination of quality vehicles, competitive pricing, and a genuinely customer-centric approach. Their dedication to providing a hassle-free and trustworthy experience sets them apart, making them a preferred choice for vehicle buyers in Lexington and the surrounding areas. The dealership’s commitment to accessibility and modern payment methods further enhances its appeal, solidifying its position as a leader in customer satisfaction.

👍 Reviews of Helms Motor Co Inc RAM

Joe C.

5/5

Great Customer service. This family owned business was a welcome relief from the typical dealership experience. They treat people right. They have the lowest doc fees of any dealer I’ve seen in a Decade. They have a best deal upfront. They give their best trade value, which by the way is very fair, upfront. None of the typical dealership games. One can look at my previous reviews for other places And see I’m a fairly critical person. I cannot find one negative thing to say about this experience.

Shondra G.

5/5

I have bought 2 vehicles from Helms and have had a great experience each time. Clint went above and beyond for us and Mr. Helms gave us a great deal on our trade. I highly recommend them!

Jonathan M.

5/5

Excellent customer service from the day we purchased the vehicle, to years later getting service/repair work done on it. Todd, the service manager is very professional, friendly, and did a great job communicating with us and treated us fairly on the cost of repairs. We will definitely be back to purchase another vehicle from Helms when it is time.

Tina T.

5/5

Bought a vehicle from Helm's last month. Love the new vehicle and the staff was so great to work with. Easiest process when buying a vehicle I've ever experienced.

skip N.

5/5

We broke down on I-40 and we got towed to Helms Motor Company on a Friday afternoon. The folks at Helms did all they could for us. They arranged to have our Travel Trailer towed to Parkers Crossroads RV park and supplied us the use of a car while we waited for parts and repairs. Bad batteries and a failed alternator. We waited till Wednesday morning for parts and the service department had us all fixed and ready to go by mid afternoon.
Thank you for fixing us up.
Highly recommended

Jarrod S.

5/5

I'd give these guys and gals 10 stars if it was an option. I didn't know anything about helms motor company. I was passing by and seen a truck I'd been looking for. I call and Mr Thomas answered. He was very patient and explained everything I wanted to know. He was more than happy to speak with my bank and give them any and everything they needed to know about the truck. I drove 2 hrs the next day to get my truck appraised. Mr. Steve helms came in the office and gave me an offer. Me personally. I thought it was a few thousand off. I gave my opinion and he did everything he could to accommodate me. We made a deal and he told me he could get me a better interest rate than my bank. And he did. These guys didn't hide anything from me. They worked with me and I had a great experience. Mr. John in finance took his time and explained everything to me. Again not hiding anything from me. By the way, all this was done after hours because of my work schedule. You can't and won't get a better place or people to by a vehicle. It was well worth the drive and my time to go buy a new truck here. I'd like to say thanks to the whole team for making a huge transaction enjoyable and easy. Special thanks to Mr Thomas, Mr Steve, and Mr John. I can't wait to buy my next truck from y'all. And I'd consider these fine gentlemen my friends.

Lars G.

5/5

I can’t say enough good things about the service department at Helms. Even though I drive quite a distance to get there, the experience makes every mile worthwhile.
From the moment I arrive, the friendly staff makes me feel welcomed and appreciated. They take the time to listen to my concerns and explain what needs to be done to my vehicle in a clear and understandable way. It’s refreshing to know that they truly value their customers and take pride in providing exceptional service.
One of the biggest highlights is their transparency. They give detailed estimates before any work begins, ensuring I’m fully informed about what to expect. There’s never any pressure to agree to unnecessary repairs, and they’re more than willing to answer any questions I have, which builds a sense of trust that is hard to find elsewhere.
The quality of service I receive is outstanding. Whether it’s routine maintenance or a more complex repair, I know that my vehicle is in good hands. They have skilled technicians who are knowledgeable and efficient, and I’ve consistently left satisfied with the work done. Plus, the turnaround time is impressive, allowing me to get back on the road without long waits.
The service department at Helms also goes above and beyond with follow-up communication. They check in after the service to ensure everything is running smoothly, showing they genuinely care about my satisfaction and the wellbeing of my vehicle.
Driving far to reach this dealership is a small price to pay for the level of care and dedication I receive. If you’re looking for a service department that values its customers and provides top-notch service, look no further than Helms. I wholeheartedly recommend them to anyone seeking excellent automotive care!

Don D. M.

5/5

We had our Jeep Liberty in for a major repair. Todd and Cody and the crew did an excellent job. They were very professional and the jeep is running well now. If we need repairs or service in the future we will be back. Thank-you all so much!