Bull Motor Company - Wynne, Arkansas

Bull Motor Company is a well-known establishment in the automotive industry, located at Address: 224 US-64, Wynne, AR 72396. With a reputation for excellent service and a wide range of offerings, this company has established itself as a trusted name in the community.

Specializing in various areas of the automotive world, Bull Motor Company is a car dealer, auto parts market, auto parts store, auto repair shop, and used car dealer. This diverse range of specialties allows them to meet the needs of a wide variety of customers, from those looking for a new vehicle to those in need of repairs or specific auto parts.

One of the key features of Bull Motor Company is their commitment to customer service. They offer delivery options, making it easy for customers to get the parts or services they need without leaving their homes. They also have an in-store shopping option, allowing customers to browse their selection and speak directly with knowledgeable staff.

In addition to their sales and parts offerings, Bull Motor Company provides a variety of on-site services. From oil changes and car washes to repair services, they have the tools and expertise to keep your vehicle running smoothly. Their facilities are wheelchair accessible, ensuring that all customers can easily access their services.

With credit card, debit card, and NFC mobile payment options, Bull Motor Company makes it easy for customers to pay for their services. They also offer on-site parking, providing convenience for those visiting their store.

Bull Motor Company has received 176 reviews on Google My Business, with an average rating of 4.2/5. This strong reputation is a testament to their commitment to quality and customer service.

Reviews of Bull Motor Company

brittany Green

1/5

Hey Brian, hate to reach out this way. But I’ve tried calling and coming into the store and waiting for you to be available (patiently) for 2 hours. I understand you wanting your service manager James to handle his department. So I did speak with James. He was very unprofessional and disrespectful! He had an attitude & annoyed I was there the moment I walked in his office. The whole conversation he kept looking at me up and down saying “I ain't refunding yo money and taking that charge back so what do you want”.
I do understand him not wanting to be “charged back” because he didn’t have anything to do with the initial “diagnostic repair fee”. Probably supposed to have considering he is the manager, but he didn’t. However the way he decided to handle the situation was uncalled for and unprofessional. He alone confirmed A LOT of people’s recommendations of staying away from Bull’s service department. I also never asked him for a refund, he just assumed thats why I was there. That is exactly why I was there, but I never verbally told him that. I seen the conversation was already had in his mind before my arrival and the only thing he was worried about was not refunding me, so I asked him to speak with Brian and I was told “find him”. So I seen another employee and told him I was needing to speak with Brian he replied yes ma’am I will let him know. I continued to wait for two hours as all the employees had little group meetings about why I was there and what should happen.
Your sign you have hanging above your service department says diagnostic REPAIR fee starts at $140. No one diagnosed anything nor repaired anything. The truck was checked in and out in less than 20 mins. We were told the same message the truck displayed. So your quick scam to keep $160 for a diagnostic fee was my initial issue! We was presented with a quote of $2,000.72. I called one other shop and was quoted $650, so of course we went with the same work for $650.
I came in wanting a refund on the diagnostic fee, because the mechanic that replaced the radiator said the weld came undone and that should’ve been covered under warranty and gave me the radiator to bring in to show you. Your service “manager” James never let me get these details out, so I waited 2 hours to explain this to you (Brian). Only one employee had time today to listen and that was Austin. Whom was very apologetic and explained to me I was not being refunded for the diagnostic repair fee and the part was not covered under warranty. Cool, thanks for actually communicating with the customer. Also thank you Brian for showing me how you truly do business and for waisting my day and not refunding the $160 for reading me the message my truck displayed and calling that the diagnostic fee. If you would like to refund my money I’ll remove the review and we go our separate ways. Thanks!

Shymeka Williams

5/5

The service department was friendly and very knowledgeable regarding my concerns. They fixed everything! My new Yukon Denali is my first experience with GMC. I will definitely buy another. Im a customer for life.

bj karow

5/5

They had great communication with me while my truck was down. The service team got done with my vehicle in a timely manner and had great customer service all the way around.

Donna Boyd

5/5

Excellent, timely, and professional service! I have visited Bull Motor 3 times in the last several months and am very pleased with the experience I have had and the service I received, esp. with the communication and efforts to help me through warranty and other issues.

Lee Lee

1/5

Bull Motors has had my vehicle in service for 32 days as of today with no clear date as to when the truck will be finished. I thought this was a reputable certified service provider but this has been the worst experience I have had. I was not even offered a loaner vehicle. I'm frustrated.

Jesse McDermott

5/5

Online scheduling was easy, service staff was professional and courteous. Work was completed on time, they kept me informed of any issues that came up. Great job

Rotasha Richardson

1/5

This was my 1st time there, smh! People pay attention to your vehicles. Examine it before getting it serviced. I paid for a balance and tire rotation and an oil change to come up to 118.00. However, the balance of the tires was not done, the fluid checks were not done, I needed antifreeze and windshield washing fluid, and neither one of those was filled! When I picked up my car I had to tell the tech that these things was low on fluids on top of that my tires was not rotated and balanced my wheels was dirty and that was no handprints and my gauges was reading the same like before I dropped it off no pressure increase. It teaches me that you really can't trust people, so do their job correctly. Everybody is trying to cut corners, which is sad when you pay $118 for services.

Terri Like

5/5

Very informative throughout the process and very polite. The cost was on the high end but the service was a good experience. I am pleased overall.