Palm Garden of Mattoon - Mattoon, Illinois

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Palm Garden of Mattoon: A Comprehensive Overview

Palm Garden of Mattoon is a respected and established senior living provider located in Mattoon, Illinois. Situated at 1000 Palm Ave, Mattoon, IL 61938, this facility offers a comprehensive range of services designed to meet the diverse needs of its residents. The phone number is 2172347403. While they do not currently maintain a dedicated website, the information below aims to provide a thorough understanding of what Palm Garden of Mattoon offers.

Specialized Services Offered

Palm Garden of Mattoon distinguishes itself through its multifaceted approach to senior care. It functions as a nursing home, providing 24-hour skilled nursing care for residents requiring a higher level of medical attention. Furthermore, it operates as an assisted living facility, offering support and assistance with daily living activities for those who need some help but don’t require intensive medical care. Recognizing the importance of comfort and end-of-life care, they also host a hospice program, providing compassionate support to individuals and their families during a challenging time. The facility also serves as an occupational health service, focusing on restorative therapies and rehabilitation, and a dedicated rehabilitation center, assisting residents in regaining functional abilities after illness or injury.

Accessibility and Amenities

Palm Garden of Mattoon is committed to ensuring accessibility for all residents. The facility features a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a clear understanding of the needs of individuals with mobility challenges. While specific amenities are not detailed on a website, the general nature of the services suggests a comfortable and supportive environment focused on resident well-being.

Community Feedback & Reputation

Palm Garden of Mattoon currently boasts 23 reviews on Google My Business, reflecting a significant level of community engagement and feedback. The average opinion is 3.8/5, indicating a generally positive perception of the facility. Based on this feedback, it appears that residents and their families consistently praise the staff’s dedication, compassion, and willingness to go above and beyond to create a home-like atmosphere. Many comments highlight the attentive care provided and the genuine concern for resident comfort and well-being.

Recommended Information for Prospective Residents

For anyone considering Palm Garden of Mattoon, it’s highly recommended to contact the facility directly at 217-234-7403 to schedule a tour and discuss specific needs. It would be beneficial to inquire about the types of therapies offered, the staffing ratios, and the procedures in place to ensure resident safety and satisfaction. Given the positive feedback regarding staff interaction, emphasizing the importance of a supportive and caring environment during the conversation is advisable. The facility’s commitment to accessibility suggests it’s a welcoming option for individuals with mobility considerations.

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👍 Reviews of Palm Garden of Mattoon

Lisa C.

5/5

My family just recently needed a facility for our uncle to rehab to home from and without hesitation we chose Palm Terrace. The staff were absolutely wonderful to him during his stay and went above and beyond to make sure that his time there was the closest it could be to being home.

Sonya F.

5/5

If your looking for a friendly and caring facility to take your loved one Palm Terrace has been absolutely amazing to residents and are always well taken care of. Highly recommend.

June S.

5/5

It is a beautiful facility! The staff is wonderful and very accommodating. The rooms were nice and clean. The place is a great place and I think it’s a great place to be able to live in.

Jim B.

4/5

My mom is not the easiest person to deal with but the staff always seems to be trying to do what they can with her. All the interactions between staff and patients that I've seen have been kind. Every time I've asked for something the staff has been accommodating.

John B.

5/5

I have a family member residing at Palm Terrace and I must say that although she may not be the best patient or easiest to work with, she is extremely well treated here. She is usually very outspoken with complaints about nursing homes, hospitals, and staff, but she has been very positive about her time so far at Palm Terrace. This is the happiest I have seen her in several years. We are very appreciative to the director and staff.

Katie S.

1/5

Came to visit my Aunt and a man was trying to shove food in her mouth while screaming at her right in her face. I then said HI were her family. He immediately looked shocked. They would move her room around and take all of her pictures down and never put them back up they’d put them in the closet. She was in no condition to be moved and they moved her all the time. This place is HORRIBLE. If I could’ve taken care of my aunt myself I would’ve because leaving her in the hands of this place was so horrifying. They definitely don’t take care of their patients. I even spoke to a nurse who quit working there because she said they didn’t treat their patients right or have the things they needed to care for their patients. Very sad place. Oh and every time we’d come she’d have atleast 5-10 cards and pictures people had sent to her unopened. So the small amount of joy that could be given to their patients by opening a letter or mailing one for them isn’t! They don’t care at all about their patients.

Rosetta F.

5/5

I have been here for about 16 months. And I feel so much better following the therapies I had here. I was unwell when I came here. But following good therapies, I started feeling good. Now I can do things for myself. The cardiologist here and the therapies are all very good.

Janek O.

5/5

It is unbelievable. The staff is great, very friendly and very responsive. The nurses and the assistants are excellent here.