Laurel Inn & Conference Center - Salinas, California

Julia Hall

Genuinely the worst hotel I’ve ever stayed in which is saying a lot. Room is filthy. I should have known to leave my shoes on but my feet were black after walking on the carpet. Bedding and towels have various stains all over them. The ceiling is falling apart and would fall on the ground. Attempted to take a shower however there was no hot water and no soap. Haven’t even got to the worst part yet. Found ants and dead bugs in our room. Worst was when we woke up to someone knocking on our door at 2am in the morning. Went to look and no one was there. Then heard knocking again about 30 seconds later. Again no one was there. Also, when I went to go grab some food from my car, a creepy man whistled at me to come to his car. Lots of super sketchy people all over the hotel and just hanging out in parking lots. I’m not that picky about hotels, but when I feel unsafe in a hotel that’s a huge red flag. $150 for two nights is insane to charge for this slum.

Jesse Esquivel

We did not Stay at this hotel. We left after an hour because of room was so dirty. The fireplace and the TV didn’t work and the pictures speak for themselves. The floor was sticky. And I found marijuana in the top Drawer in the nightstand between the beds.

Jonathan Gillon

Would have been a great place when built 50+ years ago, but needs more investment and care to meet modern standards.

- floors / carpets need more frequent and deep cleaning, as they were tacky under foot
- rooms need daily opening up and airing out, as my room smelt musty from been closed up
- more electrical AC outlets, (my room had none for the fridge as was used by cable TV decoder) and had none at bedside

The reception staff are OK, and the continental breakfast could have more fruit available, but otherwise you almost get what you pay for.

Melissa Bergara

Customer service at the front desk wasn’t very nice at first. House keeping/maintance and a lady at the complementary breakfast area was Very nice. Pool needed to be clean, they need to update the patio furniture and the WiFi only works for the front of the hotel. The room we stayed in needs to be updated had an odor and they need to do more housekeeping to the room more often.

Jan Sweet

Our stay at Laurel Inn in Salinas was one of the worst places I have ever stayed! The room was disgusting and dirty! The TV did not work and the help did nothing to get it working. Don't take your children there. Our room was upstairs and above some, I'm guessing, permanent street workers so there was foot and car traffic in the parking lot all day and night long. Really, this place has gone down hill from when we stayed there 2 years ago.

Eddie Keator

you need to do better

Your property is is in need of serious health and safety matters. worthy of reporting to county and state healh department

Room 216
Told 3pm but Hispanic dude rolls up at 14:35
All electrical plugs loose fitting
Hair dryer doesn't work
No downstairs rooms available yet virtually empty lot
Stained soiled furniture
No bath mat, tub was very slick unsafe
Damage electrical socket with a ground plug stuck in it
Only one coffee pad regular and the other was decaf
No coffee cups, hot cups provided for coffee
Ceiling light bulb out

NEVER EVER AGAIN

Angie Escovedo

Ewww. We got the 3 queen bed deluxe suite with a fireplace. Fireplace didn't work, the one & only TV didn't work, electrical outlets didn't work near the beds (charger falls out when you plug it in), didn't have a blow dryer, everything is old & gross. The street traffic was sooo loud! The breakfast was good at least.

suomynona etanimonni

What a dump. The Internet didn't work, the cable TV didn't work, the lock to the door didn't work. The whole place is falling apart honestly, even the bathroom door doesn't properly close. It seems like somebody in management visited a decent hotel once, but instead of making actual changes, they decided to try to add superficial additions, like a sliding barn door for the bathroom (which didn't fully cover the entrance) or triangular folded toilet paper ends.
When the front desk was alerted of the issues and asked to fix them, we had to complain for two days straight, and even then, they sent a maintenance man who didn't even have access to the Internet and couldn't fix it. When asked for a refund, staff gave an excuse about how the room can't be cancelled or refunded.